Low resolution posters - how to flush precached as well as PMS

Hello!


Been having some weird issues with that SOME movie posters are low res, approx 50% (talking about when I am on the movie page). I forced Plex server to reload all data last night. Problem is, some are still low res in rasplex. Since there is no good way of maximizing movie poster on PMS media manager to tell what res they are, the problem might still lie in PMS

So I have 2 questions that I would really appreciate help with to splve this problem.

  1. How do you flush the precached data completely in rasplex and force the data to be collected again?
  2. And if 1 above does not solve my problem, how do I competely flush all movie posters etc from PMS and force them to redownload without having to reinstall everything.


    Many thanks!

Hello!

Been having some weird issues with that SOME movie posters are low res, approx 50% (talking about when I am on the movie page). I forced Plex server to reload all data last night. Problem is, some are still low res in rasplex. Since there is no good way of maximizing movie poster on PMS media manager to tell what res they are, the problem might still lie in PMS
So I have 2 questions that I would really appreciate help with to splve this problem.

1. How do you flush the precached data completely in rasplex and force the data to be collected again?
2. And if 1 above does not solve my problem, how do I competely flush all movie posters etc from PMS and force them to redownload without having to reinstall everything.


I really don't know how to flush all posters from PMS, and it's not something I'd care to dabble in without precise instructions.
My library is too large for me to risk corrupting the PMS database by tampering with it, unless there's an official method intended for that purpose.
 
As for RasPlex, the local precache data in its storage partition can be deleted without risk to any PMS-based data.
But it requires using some linux commands through an SSH client, as follows:
 

#----- SSH commands to clear precache -----
rm -rf /storage/.plexht/userdata/Thumbnails/*
rm /storage/.plexht/userdata/Database/Textures13.db
killall plexhometheater
#----- End of SSH commands to clear precache -----

 
The two "rm" commands perform the deletion, followed by the "killall" to restart PHT, as required after changes of this kind.
When next you use the "Precache Control" command it should start over from scratch, so to speak.
 
This method works with recent release candidates and beta WIP versions, but may not work with older versions or even some future stable releases, since these methods are still under development and thus subject to change.
 
Best regards: dlanor

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Thanks a lot, worked a treat. Seems Plex still dowloads low res posters, despite me forcing it to download everything. I think what I will have to do is to change posters manually in plex media manager. One problem though, does anyone know how to maximixe movie posters in media manager so I can preview my new selections for posters before I push them out to rasplex

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