Match does not work for new file

[dgrunander]

I have added some new movies to my server but the Match function will not recognize. I have tried with title + release date. I have tried using the imdb address but no match found. These are main stream movies that should be an easy match. How can I fix this ?

[FordGuy61]

Please show how the movies are named.

[dbirch]

File names. and server logs will help

[dgrunander]

[FordGuy61]

Plex Documentation → Your Media → Naming & Organizing Your Movie Files

Thanks for the info.

Question: What path is added to the library? It should be H:\Animation. Adding the root folder of a drive, ex: H:\, is not recommended, as doing so can cause problems with Plex.

Suggestions:

1. Rename and re-organize the movie, adding the release year and placing it in its own folder.
2. Add the IMDB/TMDB ID to the folder and file name (optional).
3. Do the same for Despicable Me 2 and 3 if you have those in your library.
4. Plex Dance the movie after renaming/reorganizing (instead of just re-scanning the library).

H:\Animation <-- folder added to movie library
...\Despicable Me (2010) {imdb-tt1323594} <-- curly braces for ID
......\Despicable Me (2010) {imdb-tt1323594}.mkv

• Adding the year helps Plex recognize the movie, especially when there are sequels.
• Adding the IMDB/TMDB ID tells Plex exactly which movie to match.
• The Plex Dance removes incorrect matching information from the Plex server’s database.

[dgrunander]

@FordGuy61

(2010) {imdb-tt1323594}

Thanks for the direction. I have never encountered this before. I usually just move the file into the folder and it uploads correctly. I have had to “fix match” a few times. This is also happening with non sequels. Do you know if this is new ? Or just an update

[FordGuy61]

Always add the year.

If you follow Plex naming & organization, it works the vast majority of the time. The further you stray, the greater the chance of running into problems.

Example: Which Lost City?

[FordGuy61]

Example from my server:

O:\movies-hd  <-- not added to any library
...\D <-- added to movie library
......\Despicable Me (2010)\Despicable Me (2010).mkv
......\Despicable Me 2 (2013)\Despicable Me 2 (2013).mkv
......\Despicable Me 3 (2017)\Despicable Me 3 (2017).mkv
...\The_#-L <-- added to movie library
......\The Lost City (2022)\The Lost City (2022).mkv