Server Version#: Ubuntu 16.04 TLS Docker Version
Player Version#: latest beta version
Hello, since yesterday my plex media server won’t download any poster or metadata for new added media.
I dont have any errors in the logs.
What could be that issue?
Thanks
Log files please?
which one do you need?
The entire set. I need PMS and the agents.
please…
Thanks,
I will start reviewing now
thank you very much
What did you do in the metadata (Plex) directories?
Something / Someone changed permissions and now it has no permission to access (write)
makedirs(head, mode)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/os.py", line 157, in makedirs
mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/config/Library/Application Support/Plex Media Server/Media/localhost/c/351d4aaa4906959d307eec1f0bf9e4b8ff9a0a2.bundle/Contents/Subtitle Contributions'
2020-02-26 17:28:13,419 (7f133ffff700) : INFO (__init__:780) - def update()
Whichever UID/GID this is mapped to needs to be reset / corrected.
i did nothing just updated yesterday to the new update release
i using docker version of plex media server
Changing code does not impact UID/GID or other configuration parameter.
It doesn’t change permissions in the data directory.
Code is in /usr/lib/plexmediaserver
Data is in /var/lib/plexmediaserver
yes ok i understand, but i didnt do nothing on the config files
what schould i do no? reinstall plex?
Reinstall won’t change anything.
Is your /config still in the container or did you map it outside?
This is one of the reasons I dislike docker .
You need to launch a shell inside the container and go poking around to find out which UID/GID should be the owner of the files and directories.
Then force reset them all with chown -R
ok thank you
No idea. It’s your container. PUID and PGID are the governing factors.
Something external to the container changed
alright then thank you
hi again,
should it be good now?
here are my logs:
Plex Media Server Logs_2020-02-27_18-34-24.zip (4.6 MB)
Thank you
