/media/providers returns 401 Unauthorized

Plex Media Server NAS & Devices
1

Server Version#: 4.20.2

Dear,
I cannot connect my WD MyCloud Home server to Plex.

After click on configure on WD mycloud home page and login to plex account, it redirects to the page:
http://[wd.local.ip]:32400/web/index.html#!/settings/server/[xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx]
but the spinner doesn’t stop at all.

i see that it requires pages:
http://[wd.local.ip]:32400/media/providers?X-Plex-Prod…
http://[wd.local.ip]:32400/?X-Plex-Pro…
http://127.0.0.1:32400/media/providers?X-Plex-P…
http://127.0.0.1:32400/?X-Plex-Produc…
and all of them return 401 Unauthorized.

Please help.

2

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