Media scanner not detecting episodes correctly

[zjpleau]

Server Version#: 1.13.7.5369
Player Version#: Web/Chrome 3.67.1

This seems to have started happening earlier this month when The Late Show with Stephen Colbert started Season 4. All new episodes that are added are detected incorrectly as an episode from Season 1 (or Specials). As a test, I deleted the show from my library, emptied the trash, and then added one single episode back (from 2018-09-11). This is the result:

As you can see, it’s being detected as an episode from 2015-09-15

The directory and file name are:
/media/tv/The Late Show with Stephen Colbert/Season 04/The.Late.Show.with.Stephen.Colbert.2018-09-11.Neil.deGrasse.Tyson,.Michael.Rapaport.WEBDL-1080p.x264.AAC.2.0-TBS.mkv

Any reason why Plex would suddenly refuse to match episodes of this show correctly?

Here are my logs after adding the file + scanning: Logs.rar (751 Bytes)

Thanks!

Edit: guess it’s happening to other “airdate” named shows too, as I found this Late Night with Seth Meyers episode from 2018-09-10 being detected as 2014-02-24:

[ChuckPa]

When I see this it’s because of the over use of punctuation.
For many, and in most cases, it works but at some point will fail.

To verify as well as test,

1. Move a file out.
2. Scan files, Empty Trash, and clean bundles to remove all trace of it
3. Rename the file to be The Late Show with Stephen Colbert/Season 04/The Late Show with Stephen Colbert - 2018-09-11 - Neil deGrasse Tyson, Michael Rapaport.mkv
4. Move back into place and scan

[zjpleau]

Good suggestion. Unfortunately, it had the same result:

[ChuckPa]

The official formats are here.

https://support.plex.tv/articles/200381053-naming-date-based-tv-shows/

If you don’t have it after that, please capture the logs (Settings - Server - Help - Download Logs) and attach the ZIP file it gives you.

I will look at the agent logs.

[ryan_1]

Your folder structure seems fine but your file names needs to change to match TVDB.
Example: The Late Show with Stephen Colbert S04E06 - Neil deGrasse Tyson, Michael Rapaport.mkv

While your examples are indeed date based shows they appear to follow the traditional Plex naming structure.

Maybe check out Name My TV Series or Filebot to scrape the name from TVDB automatically.

[zjpleau]

Still having the issue, even when getting rid of all the periods between words in the filename:

• /media/tv/The Late Show with Stephen Colbert/Season 04/The Late Show with Stephen Colbert - 2018-09-14 - Anna Kendrick, Anne-Marie - WEBDL-1080p-x264 AAC-2.0-TBS.mkv

I deleted the entire show from my library, emptied the trash, added that one^ epsisode from 2018-09-14, re-scanned, and it detected as 2015-09-08.

Here are the logs:
Plex Media (2.4 MB)

Thanks everyone. P.s. this was scraped from thetvdb and renamed by Sonarr to match this format:

{Series Title} - {Air-Date} - {Episode Title} - {Quality Full}-{MediaInfo Simple}-{MediaInfo AudioChannels}-{Release Group}

[zjpleau]

After spending way too much time trying to get this to work I finally resorted to updating my daily/airtime naming format in Sonarr to this:

{Series Title} -  S{season:00}E{episode:00} - {Air-Date} - {Episode Title} - {Quality Full}-{MediaInfo Simple}-{MediaInfo AudioChannels}-{Release Group}

Which adds the standard SxxEyy numbering into the filename along with airdate. Now Plex gets it right every time.