Sorry to have messed you around with regards to the new verbose logging for python path
It is new and of course this means it is not in version 1.3.4 which is what you are running on - the new logging is in the latest Plex Pass release
Will have to wait until the problem can be replicated
We have spent some time trying to reproduce this python path issue without being able to reproduce the problem - trying out on Mac OS 10.10 systems lxml install via System PIP and also trying out lxml install via homebrew and did not get the problem.
We have spent some time trying to reproduce this python path issue without being able to reproduce the problem - trying out on Mac OS 10.10 systems lxml install via System PIP and also trying out lxml install via homebrew and did not get the problem.
@chrisallen said:
If you are experiencing an issue where your Server is stuck with the “Starting” message, please provide debug Plex Media Server logs from the time you start the Server until “Starting” is displayed. This should help us determine where the issue lies and what might be causing it. Please also include both your OS X version and Plex Media Server version when posting your logs.
NOTE: We know this issue is not ‘solved’, but need to get more visibility of the issue and narrow down what might be causing it.
Either I do not see the update or the update didnt work. I have deleted and reinstalled the server and it STILL crashes. Do I need to download this in the APP store on my MAC?
@chrisallen said:
If you are experiencing an issue where your Server is stuck with the “Starting” message, please provide debug Plex Media Server logs from the time you start the Server until “Starting” is displayed. This should help us determine where the issue lies and what might be causing it. Please also include both your OS X version and Plex Media Server version when posting your logs.
NOTE: We know this issue is not ‘solved’, but need to get more visibility of the issue and narrow down what might be causing it.
Either I do not see the update or the update didnt work. I have deleted and reinstalled the server and it STILL crashes. Do I need to download this in the APP store on my MAC?
@chrisallen said:
If you are experiencing an issue where your Server is stuck with the “Starting” message, please provide debug Plex Media Server logs from the time you start the Server until “Starting” is displayed. This should help us determine where the issue lies and what might be causing it. Please also include both your OS X version and Plex Media Server version when posting your logs.
NOTE: We know this issue is not ‘solved’, but need to get more visibility of the issue and narrow down what might be causing it.
Either I do not see the update or the update didnt work. I have deleted and reinstalled the server and it STILL crashes. Do I need to download this in the APP store on my MAC?
How do I locate these logs you are talking about?
Do you still have a problem?
I see you now have a server running version 1.5.1
@noirmaru@stuzog could I have fresh logs for this with verbose as well as debug logging enabled and using the current public release - version 1.4.4 and also launching it in terminal and capturing the terminal console content as well as the zipped server logs
To enable verbose logging also, need to amend the Preferences file
File Location: ~/Library/Preferences/com.plexapp.plexmediaserver
On OSX you change the preferences with the help of the defaults command: defaults write com.plexapp.plexmediaserver LogVerbose 1
To launch in terminal
cd /Applications
./Plex\ Media\ Server.app/Contents/MacOS/Plex\ Media\ Server
@emetz81 said:
I’m having the same problems. Here are my logs.
It depends as to whose problems you are referring to. Definitely not the same problems as what was last discussed in this thread.
There is database corruption which is causing the failure
Mar 28, 2017 11:01:45.553 [0x7000005b2000] ERROR - SQLITE3:0x7000005b1170, 11, database corruption at line 59437 of [fc49f556e4]
Mar 28, 2017 11:01:45.553 [0x7000005b2000] ERROR - SQLITE3:0x7000005b1170, 11, database corruption at line 59479 of [fc49f556e4]
Mar 28, 2017 11:01:45.553 [0x7000005b2000] ERROR - SQLITE3:0x7000005b1170, 11, statement aborts at 20: [CREATE INDEX 'index_media_items_on_begins_at' ON 'media_items' ('begins_at')] database disk image is malformed
Mar 28, 2017 11:01:45.553 [0x7000005b2000] ERROR - Exception inside transaction (inside=1) (../Library/DatabaseMigrations.cpp:193): sqlite3_statement_backend::loadOne: database disk image is malformed
Mar 28, 2017 11:01:45.561 [0x7000005b2000] ERROR - Exception thrown during migrations, aborting: sqlite3_statement_backend::loadOne: database disk image is malformed
It goes back a while
Mar 19, 2017 20:42:37.559 [0x7000005b2000] ERROR - SQLITE3:0x7000005b1180, 11, database corruption at line 59437 of [fc49f556e4]
Mar 19, 2017 20:42:37.559 [0x7000005b2000] ERROR - SQLITE3:0x7000005b1180, 11, database corruption at line 59479 of [fc49f556e4]
Mar 19, 2017 20:42:37.559 [0x7000005b2000] ERROR - SQLITE3:0x7000005b1180, 11, statement aborts at 20: [CREATE INDEX 'index_media_items_on_begins_at' ON 'media_items' ('begins_at')] database disk image is malformed
Mar 19, 2017 20:42:37.584 [0x7000005b2000] ERROR - Exception inside transaction (inside=1) (../Library/DatabaseMigrations.cpp:193): sqlite3_statement_backend::loadOne: database disk image is malformed
Mar 19, 2017 20:42:37.614 [0x7000005b2000] ERROR - Exception thrown during migrations, aborting: sqlite3_statement_backend::loadOne: database disk image is malformed
In fact the last successful launch was 3rd March at 22:47
you are not launching Plex Media Server from within the /Applications folder
It shows the path to the Plex Media Server.app as
/private/var/folders/cd/8pfchqx967d2bzhcv_zwrv2c0000gn/T/AppTranslocation/922AD2F8-902A-454C-8DE7-C99E404344BD/d/Plex Media Server.app
Please move the downloaded app to the /Applications folder and run it from there
second issue could be permissions issue ? There are lots of these errors
Jun 02, 2017 22:43:21.524 [0x700007093000] WARN - Warning: ex: boost::filesystem::last_write_time: No such file or directory: "/Users/alessandromirto/Library/Application Support/Plex Media Server/Plug-ins", couldn't check file: /Users/alessandromirto/Library/Application Support/Plex Media Server/Plug-ins
With the Plex Media Server.app run from within the /Applications folder, if the problem remains, get a directory listing in terminal session - getting the output from
ls -al ~/Library/Application\ Support/Plex\ Media\ Server
Just installed Plex 1.7.5.4035-313f93718
June 28, 2017
The problem with lxml still exists and prevents Plex from starting. Sometimes I remove lxml (pip uninstall lxml) but I need it for other python stuff…
@noirmaru said:
Just installed Plex 1.7.5.4035-313f93718
June 28, 2017
The problem with lxml still exists and prevents Plex from starting. Sometimes I remove lxml (pip uninstall lxml) but I need it for other python stuff…
Any fresh ideas on this problem?
Don’t know what to say. Our attempts to reproduce the problem failed. This is the feedback I had:
I have spent some time on my own machine and another 10.10 Mac OS VM and have not been able to reproduce this. I have lxml installed via System PIP and I had no issues. I even installed lxml via homebrew and had no issues
