Media Settings

Hello!

So, I have some home movies that are choppy on playback and some that are not.

The ones that are choppy are recorded at 100Mbps 4K.

The ones that plays just fine are recorded at 60Mbps 4K.

My machine has an i5-4440 Haswell Quad-core 3.1GHz (This might be the issue, just need confirmation)

Video info (Choppy):

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@High
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 8 min 54 s
Bit rate : 62.0 Mb/s
Maximum bit rate : 83.8 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.299
Stream size : 3.86 GiB (100%)
Language : English
Encoded date : UTC 2018-10-18 16:26:19
Tagged date : UTC 2018-10-18 16:26:19
Color range : Limited

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : mp4a-40-2
Duration : 8 min 54 s
Bit rate mode : Variable
Bit rate : 192 kb/s
Maximum bit rate : 201 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 12.2 MiB (0%)
Language : English
Encoded date : UTC 2018-10-18 16:26:19
Tagged date : UTC 2018-10-18 16:26:19

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@High
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 8 min 54 s
Bit rate : 62.0 Mb/s
Maximum bit rate : 83.8 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.299
Stream size : 3.86 GiB (100%)
Language : English
Encoded date : UTC 2018-10-18 16:26:19
Tagged date : UTC 2018-10-18 16:26:19
Color range : Limited

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : mp4a-40-2
Duration : 8 min 54 s
Bit rate mode : Variable
Bit rate : 192 kb/s
Maximum bit rate : 201 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 12.2 MiB (0%)
Language : English
Encoded date : UTC 2018-10-18 16:26:19
Tagged date : UTC 2018-10-18 16:26:19

Your cpu might be the issue, because it has no support for hardware transcoding of HEVC streams.

However, this only is important if you are using a Plex client or bandwidth settings which require transcoding.

  • So, which type of Plex client are you using?
  • Are you using a Plex server in the local network?
  • Is your Plex client connected wireless or wired to the server?
  • Are you using subtitles?

Thank you, For You help on this. I assume the worst; the CPU needs an upgrade.

You might be right in this case.

Update!!!

Last night I took my media files to a friend and we found that pinnacle’s default settings for export was a frame rate of 25 not 24. Once I changed it and exported my home movies worked good! and the quality was perfect still.

** I still think I need an upgrade to my hardware but, not until I have more money**

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