Server Version#:1.14.1.5488
Player Version#:
Hi I am running a Dell PowerEdge T30 Windows 10. Filesystem is NTFS. Movie database 1400 movies
Basic Problem:
Gets very few cover photos for movies. When library loads from scratch - Silhouette of movie posters load with correct names (ex. The Avengers) and movie year. As the scan goes on, it seems to analyze the file and load the metadata for all files in process but not the cover photo (only loads about 1 cover photo every 10 movies. I notice that the scan gets interrupted and it starts rescanning the whole library again but this time removing even the 10% cover photo matches found and even changing the movie names to file names (ex. The.Avengers.2012.mp4). This leaves maybe 2% left with cover matches and correct movie names.
I have tried manually fixing matches but it doesn’t change the anything since it seems to have found the right match already. The cover remains missing and the movie name remains as the file name.
I have already set the only checked agents as The Movie Database and Plex Movie.
I have already tried deleting the movie library, rescanning, optimizing, cleaning bundles and emptying trash then reloading but the same problem persists (initial scan just seems longer before getting interrupted and then removing found movie names and cover photos).
I have also tried loading much smaller batches of movies at a time but the problem persists
Additional Background:
New Computer and transferred all my media files from external hdd that were used on a plex media server on a MacBook (no problems on metadata on MacBook).