Metadata no longer updating

Plex Media Server
1

Server Version#:
1.32.5.7349

Player Version#:
4.114.3

For the last week or so the metadata is no longer updating.

I’ve done the following:

  1. Optimized the DB
  2. Singed in and out
  3. Changed the agents:

image
image832×601 39.9 KB

  1. Disconnected and connected the account
  2. Re-booted my router
  3. Re-booted my NAS (plex is run from there)
  4. Changed logging to verbose (that fixed it for someone else)

Before I got poster, movie data, characters etc..

Now I do not get anything

Plex Media Server Logs_2023-09-02_07-44-37.zip (3.5 MB)

Any help would be appreciated

2

Also if I attempt to perform a match it is empty

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image956×523 23 KB

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image1087×555 16.8 KB

3

still same for me, why Plex do nothing about that ???

4

Try naming the file correctly. “No Time To Die.2021.mkv”

5

Same here, nothing being matched

6

@Jatinder377 I am seeing 403 forbidden error codes in your logs.

You are using the legacy agent, probably not what you want to hear but I would stress upgrading to the modern Agent.