Server Version#: 1.19.1.2701
Player Version#: 4.22.3
Hi everyone,
I hope you are well and safe.
My Plex Server running on a Synology ds218play fails to load automatically the metadata of my freshly imported movies. I have to go to “Refresh metadata” or sometimes (randomly) “Fix Match” to get them. What bothers me the most is that the poster pictures of my new movies are obviously not displayed (a random frame being shown instead).
Before I manually “Refresh metadata” (in some cases) or “Fix match” (in other cases):
After I manually refresh or fix match (all works perfectly well and official posters are displayed):
My library settings:
My agents settings:
Example of path to a movie: /volume1/vids/films eng/Limitless (2011)/Limitless (2011).mp4
Logs: removed.
What am I doing wrong?
Thanks in advance for your help and take care.