I think I did everything correctly, but I’m not seeing the “2” showing up as described in step 3 of the second link. Any ideas why?
I haven’t deleted the old path yet so I still have the old and new paths for each library. I don’t know if anything in the instructions have changed since it was written in 2019 - is there any way to confirm that my metadata was successfully migrated over and it’s safe to delete the old path?
I can’t see what happened. DEBUG logging is the default. Logs are fixed length so nothing is saved by turning DEBUG off. VERBOSE is the only thing we keep off unless absolutely needed.
After you enable DEBUG logging (SAVE the change),
add another location.
I’ve actually updated all the existing libraries to add the new path. Should I first remove the new paths, enabled debugging, and then try adding the new path to one library first?
Ok. I’ve just enabled debug logging though I haven’t made any other changes (added or removed paths). I see it scanning, but if I click on the activity, it’s just detecting intros.
Edit: and just to add, I added the paths and it began scanning last night, about 12+ hours ago.
Ok, I’ve just changed “generate intro video markers” to “never” for now. It’s still showing “detecting intros”. Is there any where I can go to manually stop the process? Or will it just stop eventually by itself?
Ok, i’ve just restarted the NUC and chose to scan files again. I tried just scanning 1 folder but it completed instantly so I’m just scanning all and will let it run for a bit. I need to step away for a couple of hours but will update with status once I’m back, thank you.
I’m back now and I see that it’s no longer scanning, but I don’t see “2” listed in my libraries. Perhaps I’m looking in the wrong place?
Edit: one more thing - my old plex server (on the old NAS) is still up and running and accessible - do I need to stop that? Could it be a reason why this is happening?
Also uploading logs again. Tried to run a library scan one more time before download logs but doesn’t look like anything happens (activity icon in upper right doesn’t spin)
Would you please turn DEBUG logging on again? (SAVE after enabling)
I can’t see anything to help without it.
Turning DEBUG off does not save space. Logs are fixed length/size.
This could be one of several issues but I can’t tell.
Nov 08, 2021 10:05:04.251 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:12.007 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:12.007 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:19.183 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:19.183 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:26.030 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:26.030 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:32.734 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:32.734 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:40.488 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:40.488 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:47.724 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:47.724 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:54.655 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:05:54.655 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:01.332 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:01.332 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:09.258 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:09.258 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:25.045 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:25.045 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:36.504 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:36.504 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Nov 08, 2021 10:06:43.756 [0x7f847f8c1b38] WARN - MDE: unable to find a working transcode profile for video stream
Isn’t that the 2nd screenshot? (enable Plex Media Server debug logging)
That was also already checked and saved yesterday. I’ve gone ahead and restarted the NUC (actually also stopped the Plex service on the old NAS as well), waited a bit, played part of a video, and stopped it, attaching logs now.
Just wondering - what would happen if I removed the old path from the libraries on the new server now?
I’ve turned off the old plex server and when I access my Plex account via the app on my smartphone it sees the new server and files on the new NAS. I think it’s accurately representing most of the file information and history (though some videos are not matched or showing as “newly added” even though they were copied along with all the other data from old nas to new nas)
