Missing Metadata - Tenchi Universe

Server Version#: DSM 1.25.0.5282
Player Version#: 4.66.1

It appears that the series “Tenchi Muyo! Tenchi Universe (1995)” is missing from the Plex TV Agent’s database:
https://thetvdb.com/series/tenchi-universe

When searching for a match, the main “Tenchi Muyo! (1992)” series appears, as seen here:

On IMDB, the episodes that comprise Tenchi Universe are listed under Season 2 of Tenchi Muyo (1992). But these episodes are not listed in either TVDB or TMDB under Tenchi Muyo (1992), as they are categorized as a separate series. Which results in the Plex TV agent not being able to match these episodes.

Categorizing Tenchi Universe as a separate series seems appropriate, given it follows a different timeline from the main series and is billed as an “alternate version”.

Plex does not use IMDb as a source as far as I know. TMDB and TVDB have both series on there just as different shows. So they aren’t missing, just ordered differently from how IMDb has it. You would just have to make sure that you match the files names and folders to the structure on TMDB or TVDB.

Something like
Tenchi Muyo! (1992)/Season XX/SXXEXX - Episode Name
and
Tenchi Universe (1995)/Season XX/SXXEXX - Episode Name

I’ve tried both of those naming schemes, the issue is that the Plex TV agent won’t match it.

No results are returned when I attempt to fix match and search for “Tenchi Universe”.
When I search for Tenchi Muyo/Tenchi Muyou, I just get the main 1992 series.
Problem is, under the main 1992 series on both TMDB and TVDB, the episodes that make up Tenchi Universe aren’t listed under any season. The only place that does organize things like that is IMDB.

Tenchi Universe: Season 1 (1995) — The Movie Database (TMDB) (themoviedb.org)

Is this not the season you are looking for? I’m confused as to what you are trying to say. The databases that Plex uses, TMDB and TVDB both show Tenchi Universe as a show with a single season featuring 26 episodes. Maybe try adding the TMDB id 20451 or the TVDB id 79620 to the show folder. Barring that maybe try switching to the old agent :man_shrugging:

Yes, that’s the season I’m looking for. If I click on Fix Match and search for Tenchi Universe, no results are found. Same thing when searching by the TMDB or TVDB IDs - no results found.

I tried adding the {tmdb-20451} {tvdb-79620} hints to the series folder name, but Plex keeps picking it up as Tenchi Muyo! (1992) - TMDB ID 43004.

I tried several different naming variations with no luck.

Every so often a TV show just gives Plex fits. This seems to be one of those. Let me see if I can find some additional details.

The issue is with trying to use IMDB as the source for matching. You have to use TVDB.
The series have entirely different names. Namely, Tenchi Universe is “Tenchi Muyo! Tenchi Universe” and Tenchi Muyo! is named “Tenchi Muyo! Ryo-Ohki”

天地無用! - TheTVDB.com (the 79620 ID you’ve been attempting to match)
vs.
天地無用! 魎皇鬼 - TheTVDB.com (the 1992 anime series and then some, ID 80009)
respectively.

This, and a breakdown of the rest of the series, is explained fully here: How are the Tenchi timelines related? - Anime & Manga Stack Exchange

I have all of Tenchi properly matched in my collection, so it does work and is not missing. I am not using custom metadata agents nor did I select an alternate default agent.

If you’re concerned about the naming, you’ll need to take that up with TVDB (or force the titles yourself by editing the entries directly in Plex); you can argue 'til you’re blue in the face, but TVDB is the end-all authority (unless you use a different metadata agent entirely) and they typically take a very hard line on what and how they do things - for better or worse. Your file names MUST fit both the Plex and TVDB naming/numbering conventions.

Thanks for the info.

Can you provide a screenshot, directory listing, etc of how you have things named and organized?

Here’s what I used and it matched Tenchi Muyo! (1992):
Screenshot (964)

I’ve done nothing special - one directory is named “Tenchi Muyo Ryo-Ohki” and the other is “Tenchi Universe”. I don’t even have seasonal folders, which I’ll probably go back and correct at this point now that I noticed.
The file names are similarly plain “Tenchi Muyo! Ryo-Ohki - S01E01.mkv” and “Tenchi Muyo! Tenchi Universe S01E01.mkv”
No years, no ID’s involved, just using the specific name for each series based on the TVDB entries.

Thanks for the info.

What is your Agent setting?

If I use Plex TV Series, I get a match to the 1992 show.

If I use TheTVDB or The Movie Database it correctly matches Tenchi Universe.

Screenshot (968)

Looks like we are missing that show in our database. I will let the team know.

Thanks!