I’ve recently added an new folder of shows to my plex server. This folder is not archived, as in a ZIP or a compressed file. All the titles have clear names, no special characters or odd symbols. And the files all have the same permission as the other files I can find on my server. So why cant I add these videos?
Without any other info I would say make sure you are following naming convention for TV.
Ok, I reviewed the article you attached.
The way I have all my content, for example.
main folder>>>>>I LOVE LUCY
sub-folder>>>>>>SEASON 1
sub-sub-folder>>EP.1 THE LOST
the other content on my server is organized the same manner. and it can be found easily. But when i scan media files. My folders will appear but the video files themselves are not present.
Though the scanner tries to match to make sure you give it the best chance you should to name them like below. Where the TV folder is the folder added to the library settings. There are many tools like filebot that can rename a series of files very quickly.
.../TV/I Love Lucy (1951)/Season 1/I Love Lucy (1951) S01E01 The Lost.mkv
Outside of that the second most likely causes can be file permissions not allowing the server to see them, or it was matched with as something else.
Alas!!! I found a solution, here is a screen shot of the settings change I made. Maybe this can help others as well. I went to edit in the TV shows folder on the plex server, then to advanced, then I changed the scanner to plex series scanner.
Thank you for your help!!!
Changing to an old scanner/agent is not going to solve any problems long term and you will end up missing out on some features that require the new agent. Sooner or later the old agent/scanner will go away.
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