Missing posters

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.30.0.6486
Player Version#: 4.87.2
Plex Media Server Logs_2023-01-07_14-46-13.zip (3.5 MB)

изображение_2023-01-07_145059964
изображение_2023-01-07_1450599641603×667 95 KB

изображение_2023-01-07_145136889
изображение_2023-01-07_145136889838×597 88.2 KB

Hi all!
Recently I had a problem with movie posters.
It looks like this (look at the screenshot ).
Plex Movie is selected as agent and scanner. But as you can see half of the posters are not loading. Manually selecting a poster doesn’t help either - the last selected one just gets unavailable (look at the screenshot #2).
If I choose “English” in the library settings, then everything works correctly. With the Russian language posters are broken, what could be the problem?

upd: With the “English” setting of the library, there are also problems with posters

изображение_2023-01-07_150239815
изображение_2023-01-07_150239815762×656 155 KB

1 Like
2

Had a same issue, my first thought was that tvdb and/or tmdb are blocking access to their servers from Russia. Then I routed traffic to their services via VPN, but it didn’t solve the issue. As a last resort, I did Plex Dance - The Plex Dance ™

3

Did it help solve the problem?

4

Yes
At least, i don’t have any black posters for now.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.