When looking at the Recommended tab of one of my TV libraries (called Anime), there is no section called “Recently Added in Anime” in the list. All of my other libraries have this section available in their respective Recommended tab, even other TV libraries. It also doesn’t show up on other apps I use like Web or Roku.
The section is listed (and checked) under the Settings > Libraries > Manage Recommendations for my library, but it doesn’t show up in the recommendations tab nor the home screen when selecting the options.
I tried a database optimize as well as a database repair just in case, but no luck.
Any idea why it would be missing on just this one library?
Just moments before viewing that tab, I update that library pretty much daily.
I also asked one of my shared users, they cannot see the section either in that library. The shows in progress still say “On Deck” instead of “Continue Watching” and is also limited to this tab and not the home screen even though the options are selected, if that helps.
Well… the “new stuff” you’re referring to only works using Plex Web 4.54 and newer. So you’ll only get that for now by accessing the server through the hosted version of Plex Web (http://app.plex.tv/desktop) – not yet via the version bundled with your server (http://[PMS IP address]:32400/web)
Ah I see, thanks for the insight. I was going off of this support article: https://support.plex.tv/articles/manage-recommendations/
This seemed to indicate I had the right version (4.53). But either way, when I go to the hosted version online, it still shows the same behavior unfortunately so I was thinking it may have been a separate issue.
I’m having a similar issue with a couple TV libraries. I have 4 TV libraries, 2 of them were set to “Visibility: Include in home screen and global search” and the other 2 were set to “Visibility: Exclude from home screen” which seems to have been removed and replaced with Manage Recommendations.
I have verified that all 4 libraries now have the same manage recommendations and library settings and checked for errors, but only the 2 which previous had “Include in home screen” are showing any Recently Added sections anywhere. For the 2 libraries in question, Recently Added is not showing up under the Home screen, nor are they showing up in the Library: Recommended tab screen. All other options appear to be working for all (IE: Recently Released works fine for all).
In short, for 2 of the 4 TV libraries, the “Recently Added” section under Manage Recommendations doesn’t seem to have any affect, even though all 4 have Recently Added TV: Library Recommended (Check), Home (Check), Shared Users Home (Check).
After downloading the database from the UI and browsing it, the only differences I noticed between the 2 working and the 2 not working Recently Added TV is this:
library_sections, user_fields
TV Shows (Working)
pr%3AaugmentWithProviderContent=0&pr%3AcollectionMode=1&pr%3AenableBIFGeneration=0&pr%3AflattenSeasons=2&pr%3Ahidden=0&pv%3AlastBlurHashChangedAt=237600
TV Childrens (Working)
pr%3AaugmentWithProviderContent=0&pr%3AcollectionMode=1&pr%3AenableBIFGeneration=0&pr%3AflattenSeasons=2&pr%3Ahidden=0&pv%3AlastBlurHashChangedAt=243688
TV Discovery (No Recently Added)
pr%3AaugmentWithProviderContent=0&pr%3AcollectionMode=1&pr%3AenableBIFGeneration=0&pr%3AflattenSeasons=2&pr%3Ahidden=1&pv%3AlastBlurHashChangedAt=236067
TV History (No Recently Added)
pr%3AaugmentWithProviderContent=0&pr%3AcollectionMode=1&pr%3AenableBIFGeneration=0&pr%3AflattenSeasons=2&pr%3Ahidden=1&pv%3AlastBlurHashChangedAt=236344
Would “hidden=1” have anything to do with Recently Added now showing anywhere?
So I decided to give editing the database a try (after making a backup), and changed the ‘hidden’ parameter from 1 to 0. What I noticed was that I do have other libraries that use ‘hidden=1’, but still show the “Recently Added” sub-header. Regardless, I didn’t touch those and only toggled the one that wasn’t showing.
Starting the server back up, and it works! I now have the header showing up on the Home screen as well as the Recommended tab. So far I haven’t seen any negative effects from this change. Thanks @Brick76 for finding the flag!
