Missing verification E-mail

Hi there,

I’m not receiving the verification Mail from Plex since first registration. Tried it multiple times, but never received any mail. I looked into the Spam-Folder, but there isn’t anything new.

It’s a “t-online.de”-Mail-address. Can anyone help with this?

Thanks in advance

Same.

Try to verify my email address, but never receive the verification email from Plex. A response & resolution from Plex would be nice.

Same problem here! I don´t get any verification mails. No spam filter active.

I can confirm the problem,
a family member has forgotten his password and does not receive an email with the link to reset it.

His Plex account is also on a t-online email address.

Same problem!

Still no verification-mail. Is there anyone who could help?!

I sent an E-Mail and got a response. In my case the problem was, that t-online blocked the IP of the plex-mailserver. They contacted each other and removed the block. After clicking on the verification-button the E-mail arrived after seconds :slight_smile: