"More Info" does not list multiple copies' track info correctly

Plex Players
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1

Server Version#: 1.41.6.9685
Player Version#: Has been going on for some time.

If you have multiple copies of a movie, the app is not listing the track info of all copies accurately. This has been an issue for years now, and yes, I know you are working on a new app. Would be nice not to have this problem get carried over to it.

Steps to reproduce:

  1. Put two copies of a movie into the same library so they both match and are listed as a title with multiple versions. Use a different resolution or video codec or different audio formats, etc.
  2. Go to the pre-play screen for the movie and go to the overflow (three dots) menu. Choose “More info” from there.
  3. Review the listed track info for both files.

Expected behavior: Each copy of the movie will be listed with its unique track details on the info screen.

Actual behavior: The screen lists the correct file names of the two files, but the details for the second copy of the movie will just be a repeat of what the first file’s info was, not correct info for the second file.

2

Is this specific to the Android TV app?

i.e. does the web app show the correct info?

3

Hosted web app and Plex PC app are both showing the correct info for the alternate versions.

Only an issue on Android TV/FireOS. Haven’t had the chance to check a Roku, if it has the More Info screen. I realized just now PlexHTPC doesn’t have that option.

4

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