Movie Metadata refuses to load. (NVIDIA Shield)

Server Version#: 1.13.5.5291
Player Version#: 3.65.1

Recently my movie library wouldn’t load, so I decided to delete the library and rebuild it. Now my movie metadata isn’t loading. Basically the movie poster is just a still frame from the movie: https://i.imgur.com/9fR9mrC.jpg. Stuff like the year, cast, do not load. When I pay the movie it forces me to transcode, even though it’s H.264 on Plex Media Player. My TV shows are unaffected at the moment. I have a Plex Pass and and using an NVIDIA Shield with Oreo.

I’ve tried doing the following:

  • Deleting the movie library
  • Turning off PMS
  • Force stopping PMS
  • Restaring my SHIELD
  • Turning PMS back on
  • Re-adding the Movie library

And it still doesn’t load movie metadata. Do I have a corrupt database? Will I need to reset my Plex server and set it up again? Please help.

Plex logs: https://mega.nz/#!TjoVXb5A!3JW7kUao7hIKc-uKb0myWrnc6rwEdbIEEIB4H8MUm9Y

The same issue here. Is any one have solution?

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