Movie Posters Default to a cropped horizontal image?

SOLVED! It was due to settings from the Plex Movie agent upgrade.

I’m still relatively new to Plex, and must have upgraded my Movie library from the old Plex Movie agent to the new one without understanding the fine print.

I read about the upgrade here Introducing the new Plex Movie agent

Based on that, it says that users that upgrade agents will have “use local assets” enabled “by default”.

That was the issue. I was using the new Plex Movie agent, which doesn’t even use the agent page anymore.

Unchecking the “use local assets” and “Prefer local metadata” (also enabled by default when upgrading…) fixed it without a plex dance even.

Solved. Thank you for the info.