Movie Reviews no longer show up in Nvidia Shield Pro Plex client

Server Version#: 4.136.1
Player Version#: 10.21.0.1527

While the web client still does properly show movie reviews for my configuration, the Shield Pro client stopped showing these this past Friday, I believe.

I understand that some don’t want the embedded reviews, but I have really enjoyed having them.

JC

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You would think that would be an option… I liked having them there too. I wonder if there was a legal conflict at the source…

Thanks for the reply, etcbeatty. Yeah, I don’t think it was due to legal issues as I can still access the reviews on my Windows Plex client, just not within the Shield Pro client. I just wish Plex had a more visible channel for communicating, in advance, changes impacting each client platform. I’ve been using it for over 10 years and it’s always the same surprises.

So does anyone know why this happened? Is it permanent or will they come back? Do the plex developers ever answer these issues here? this sucks.

I posted this over on Reddit too, I will raise a ticket.

Edit: Wow PlexPass subscribers can’t get first line support? They direct to the forums instead, poor showing Plex.,

Thanks, Neobond! Honestly, I gave up on Plex implementing user feedback many years ago, but if you think the ticket might help, I appreciate you creating it. Reviews still exist for me both in web and Windows clients, BTW.

Hi all, thanks for reporting. The reviews are not showing up due to a bug, which should be fixed in the next release

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That’s great to hear, Justina! I’m glad to hear it was only a bug and not an unannounced change in functionality.

Thank you (and all who commented here)!

It’s been almost 2 months now. They are still missing.

Hi, what is the version of the app?

codeadm: Justina’s likely correct here - maybe you’re on an older version or using a different Plex client. Thankfully, this issue was addressed by Plex week’s ago and the reviews have been visible for me since (within the Nvidia Shield client). Thanks again, Justina!

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