Movie stopping during play

About once every 3-4 movies the movie we are playing stops part way through as if it is over. Plex acts like the movie is finished and goes back to the menu. When we resume the movie it shows the distance into the movie where it stopped and resumes from that point. This is our first time attempting to post the log. If the log is not correct please let me know. This is on a home network through ethernet cables. I do not stream wirelessly or outside my home network.
System: Western Digital Nas DL4100
Intel Nuc I7 3.1GHtz 16 Ram OpenPHT as playing device
PLEX Media Server version 1.0.0.2261
Platform: Windows 10

on this log the movie stops. I start it up again and then remember that i need to pull the log. The movie stops again at the end of the log.

Can someone please Help

Thank you very much
Jim

May be the same issue: https://github.com/RasPlex/OpenPHT/issues/73

I get this same issue but it’s maybe 1 out of 4-5 movies for me, sometimes seems to stop at or VERY near to the 60 min mark. Wasn’t a huge deal so I never asked for help but it is a little annoying when your right at a good part. lol Just happened to me last night at 59min again. I’m currently running the latest OpenPHT but it did it on the other PHT version also before I recently switched to OpenPHT. I used to run just PHT w/ Win8 on this same box up until 7-8 mo ago and it did the same thing.

@Massaguana said:

It really did not tell me how to fix it. Is there a place on how to fix it.

Thank you
Jim

There is no fix avaiable…

My dad and brother have the same exact system with no problem.

I think it is with my NAS WD4100 or PMS

What arme you see in your PHT log during this issue?

The movie time is reaching 0 zero and thinks it is over. There was another user that informed me. That is what he saw.

Thank you very much. Started the movie 18:06 I paused it at 18:45. restarted at about 1700. The movie stopped at 17:06. It stopped again 2 more times. I don’t remember the time of the second one, but the third time it stopped at around 18:15. I hope to get a cleaner log the next time it happens. One where the movie plays until it stops without me pausing it.

I Think there are the same Error messages like mine…

20:25:56 T:1828 WARNING: CCurlFile::FillBuffer [0.0.0.0:32400/] failed: Couldn't connect to server 20:25:56 T:1828 WARNING: CPlexManualServerManager::OnJobComplete failed to find a server on http://0.0.0.0:32400/

Would you like post this log´s on Github? See my link Issue #73

Thanks for logs, a connection to 0.0.0.0 looks very wrong, please try the following to clear the server cache:

  • Disable the option Scan localhost in preferences -> server
  • Stop OpenPHT
  • Remove the PlexServerCache*.db-file from the userdata/Database-folder
  • Start OpenPHT

@Kwiboo Is this option "“Scan localhost” only available for non embedded? Jim and i use an embedded system als Plex Client

i can´t find this option, an i don´t know how ir works to Stop OpenPHT and delete this file… is it possible to Stop OpenPHT and connect with SSH to delete this file?

What you think about my issue is it the same? See logs on Github

@Massaguana said:
Is this option "“Scan localhost” only available for non embedded?

The “Scan localhost” option was added in 1.6.2 for all non embedded builds and it is automatically disabled for embedded builds (was only disabled for raspberry builds in previous versions). You should no longer see search for 127.0.0.1 in the log-file.

@Massaguana said:
is it possible to Stop OpenPHT and connect with SSH to delete this file?

You can stop and start the openpht with the following commands:

# to stop the openpht service, run:
systemctl stop plexht

# to start the openpht service, run:
systemctl start plexht

@Massaguana said:
What you think about my issue is it the same? See logs on Github
From one of the logs it looks like it lost the connection to the server for a short period:

DEBUG: CPlexNetworkServiceBrowser::handleServiceDeparture departing with server 7230c7720ee8f68f3c809b3263e525e552d21308 last seen 29.999692

Suggestions you try with:

  • Enable use of ffmpeg avio in Video playback options, will use ffmpeg buffers to read the media file from PMS instead of libcurl
  • Disable GDM with <advancedsettings><enablegdm>false</enablegdm></advancedsettings> in advancedsettings.xml
  • Remove PlexServerCache*.db to clear the connection cache

Ok, i am back from work. I have disable in openpht (Scan localhost). I have also deleted on openpht the PlexServerCache4.db . I hope this will do the trick.

I do not understand

Suggestions you try with:
Enable use of ffmpeg avio in Video playback options, will use ffmpeg buffers to read the media file from PMS instead of libcurl
Disable GDM with false in advancedsettings.xml
Remove PlexServerCache*.db to clear the connection cache

Thank you for your time. I will try these changes and post a new log when it happens again.

Jim

@kwiboo disable GDM, clean PlexServerCache and Enable ffmpeg Playback are done… and Test it for some day’s… The issue are still there…

PMS are now on 1.0.2

Well It has worked so far. I have ran 20 movies through my Theater Room. ( NUC with windows 10 3.1 ghz and 16 ram) It has OpenPHT on it and PMS. Kwiboo you are the best!
All I did was

Disable the option Scan localhost in preferences -> server ( unchecked the box )
Stop OpenPHT
Remove the PlexServerCache*.db-file from the userdata/Database-folder ( this was in the OpenPHT folders )
Start OpenPHT

To Kwiboo Thank You

What is a (non embedded builds and embedded builds)?

Embedded includes an ‘embedded’ OS (Linux), non-embedded requires an OS to be already installed (Windows/OSX/Linux).

Embedded builds can be run from external media (SD card, USB stick, external drive) on systems with a different OS installed on an internal boot drive, or directly from the boot drive, or on devices that have no fixed boot drive (Odroid C2/Raspberry Pi/Wetek)

Regards

Today i made an Firmware update for my Chromebox to 2016-07-19 an male an reset for oPHT to Start with an clean System.

When i now disable GDM is it not possible to Stay Login into my Plex… After Restart i must Login again.

Interesting, with PMP same issue…