Movie won't play on either of my TVs Plex apps but plays on my NAS Plex and Win PC Plex

Plex Media Server NAS & Devices
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Server Version#: WD MyCloudEX2Ultra NAS 5.28.105, Plex 1.40.2.8395
Player Version#: Plex for Samsung, Client 5.83.1, Platform 6
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

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