Movies do not appear after scan

[lexvdn_icloud_com]

Server Version#: v1.18.4.2171
Player Version#:
Plex Media Server v1.18.4.2171-ac2afe5f8 - Synology DS918+ x86_64 - build: linux-x86_64 synology, windows10 with Chrome-browser

I made a new library for my Science Fiction films and series. I named everything using the Plex-conventions. I checked if Plex has the rights to read and write the directories on my NAS.
What happens is: some of the files don’t show up after a scan of the SF-library. Some maps/directories are completely empty, in some maps some files show up but the others don’t. I tried to find out why, searched for differences but none found. Sometimes m4p files show up, sometimes they don’t. mkv-files the same. I moved files, renamed them, did a scan over and over again. I’m lost … Anyone who can help me out?

[nydave69]

Few questions;

@lexvdn_icloud_com

I made a new library for my Science Fiction films and series.

What type of library did you choose? is that more then one library?

@lexvdn_icloud_com

I named everything using the Plex-conventions.

Which naming convention did you follow; example would be nice…

@lexvdn_icloud_com

I checked if Plex has the rights to read and write the directories on my NAS.

What is the folder naming used in the library that points to the NAS, example: D:\media

And how are these items set in the library advanced settings;

FYI; settings shown are not the normal settings and may not be available in your setup.

[lexvdn_icloud_com]

Thanks for your reply. I think I have found the source of the problem. The folder SF contains Films and Series. The library type was Films and indeed: only films where shown. I made another library SF series of the type ‘Series’ and here thet are shown!

Here is some additional information:
Libraries and type:

Naming conventions:

Folder naming:

I searched for the ‘scanner’ and ‘agent’ settings, this is what I found:

Although it works now (thanks for pushing me in the right direction) maybe you have some additional remarks? Thanks anyway.

[nydave69]

Looks like your all set… Let Plex manage you media and enjoy…