Movies getting wrong content ratings

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.18.0.1944
Player Version#:

I’ve started configuring some of my other users to have content filtered by content rating and I noticed that the content ratings are a complete and utter mess. I’ve tried refreshing my entire library metadata but despite having all US mainstream release movies in my library I have the following

12
Approved
G
M
NR
Not Rated
PG
PG-13
Passed
R
Unrated
None

Now I can understand the Unrated but 12 and Approved? I’ve checked my Plex Movie settings and Ratings are set to pull from TMD with the country set to US. And I’ve checked some of these moves on TMD and they have the expected ratings. I’ve even tried deleting the content rating, unlocking the field, and refreshing the metadata but I still get these weird ones.

2

Approved is a US rating for pre-1968 movies, before the current G, PG, etc ratings existed. 12 is used in many non-US countries.

https://help.imdb.com/article/contribution/titles/certificates/GU757M8ZJ9ZPXB39

3

Filter for the movie(s) which have the ‘12’ rating.
Check which file container format they use. If it’s the mp4/m4v container, the ‘12’ can also be embedded in the file itself, in a meta tag.
By default, Plex will give embedded metatags priority.

4

Fordguy, The only problem there is that the movie in question here, while it is from well before 1968, does have a “G” rating on both IMDB and TMDB

OttoKerner, I checked the metadata setting on the file in question and it’s showing “No Rating”. So I’m still at a loss as to what is going on.

5

Not sure, haven’t tested this. But could perhaps be related to the broken imdb ratings (star ratings, not age ratings):

https://forums.plex.tv/t/imdb-ratings-doesnt-update-even-when-i-refresh-meta-data/433642/15

Would make sense if the data comes from the same place. If this is it, there is nothing to be done unless Plex decides to fix it some day. Might as well save your time debugging for something better.

6

Which movie is it? Looking it up on IMDb may be able to shed some light on it. Some movies get new ratings occasionally.

7

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