Movies show "Unavailable" status in my library

Plex Media Server
1

Server Version#: 1.25.9.5673
Player Version#:latest
Hello, I am hosting my Plex on Synology. I can see my movies but when clicking on them I see the ‘red’ ‘unavailable’ button. I’ve ensured that the Plex service account has permissions to the shared library and also restarted the Synology application. I don’t have the issue for Music, only my Movies.

Thoughts? Thank you in advance!

2

Have you already checked the exact file paths still match, e.g. comparing information from inside Plex (:pencil2: > Info) to the exact path in File Station?

3

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