Movies Stuttering

Plex Media Server
,
1

Server Version#: Version 1.29.0.6244
Player Version#: Version 4.87.2

So for a very long time I’ve been dealing with this issue. Just started happening one day, out of the blue as far as I know.

Some of the movies I play have this stuttering. It doesn’t happen when I play the movie through a network share in VLC. And doesnt happen on my AppleTV, it’s only when I play it from my gaming computer.. and that computer is the one I use the most. Here is a link to show you what the issue is, and I open Task Manager so you can see that it draws more power when its stuttering.

Gaming Computer Specs:

System Information

  Time of this report: 10/22/2022, 17:50:43
         Machine name: GAMINGPC
           Machine Id: {A2622443-A279-4918-9F64-28177F474D2D}
     Operating System: Windows 11 Home 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)
             Language: English (Regional Setting: English)
  System Manufacturer: System manufacturer
         System Model: System Product Name
                 BIOS: 4007 (type: UEFI)
            Processor: AMD Ryzen 5 3600 6-Core Processor               (12 CPUs), ~3.6GHz
               Memory: 16384MB RAM
  Available OS Memory: 16308MB RAM
            Page File: 7595MB used, 11145MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.2.2
DxDiag Version: 10.00.22000.0653 64bit Unicode

Server Specs:

System Information

  Time of this report: 10/22/2022, 17:48:22
         Machine name: MEDIA-SERVER
           Machine Id: {984D9C17-7D65-4B14-9D59-D4A6B94BA17E}
     Operating System: Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
             Language: English (Regional Setting: English)
  System Manufacturer: MSI
         System Model: MS-7640
                 BIOS: BIOS Date: 09/23/13 15:56:05 Ver: 04.06.05 (type: BIOS)
            Processor: AMD FX-8320E Eight-Core Processor               (8 CPUs), ~3.4GHz
               Memory: 8192MB RAM
  Available OS Memory: 8142MB RAM
            Page File: 5575MB used, 3845MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

If you need any more info, just ask. Having trouble with my eyes so pardon my mistakes ,

2

Have you adjusted the quality settings for Plex in the browser? It defaults to 720p 2mbps

edit:
I just realized that’s the remote streaming quality default. It’s been so long since I used a browser, I forget what quality that starts you at

A browser is generally the least capable player as far as codecs and audio types.

I would look in your Plex dashboard while you play the video. That will tell you what the video is doing, which might offer some clues as to why it’s stuttering like that

3

I tried it in the app, and it didnt do it. So I’ll just use the app from now on. Thanks for the suggestion!

4

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