Moving from QNAP to Linux

Server Version#:latest
Player Version#:roku

Hi Everyone. I’ve been trying to move my server from my QNAP to Ubuntu 20. I have followed the online guides and been able to transfer all my files, but whenever I open my new PMS, it asks me to set up a new server. Even when I’ve tried re-adding the libraries, I cannot transfer my collections or anything else. Any help would be appreciated!

From the sound of it you might have missed transferring the actual server data directory (database, metadata – as well as underlying server configuration).

Did you transfer the data from the server data directory?

If you simply want to start from scratch – make sure to connect to your new PMS using the bundled version of Plex Web:
http://[Ubuntu server IP address]:32400/web

Once the server is linked to your Plex account you can also access it from other apps (incl. https://app.plex.tv/desktop).

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