Music folder isn't being scanned

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I am using a Drobo 5N2. I have two folders containing music. One that has my older CD’s and one that has my newer CD’s. The older one is primarily MP3’s. My newer one is Lossless WAV. The MP3 folder scans just fine and populates Plex. The WAV folder does not. I have checked an I believe the Lossless WAV files are supported. I’m at a loss and would love some help in getting these to be recognized in Plex. Thank you in advance.

Use flac instead of wav.
Plex cannot read embedded metatags from wav.

Hey Otto,
I tried converting the existing WAV files to FLAC files but that didn’t work. Do I have to convert directly to FLAC from the CD or is it possible to convert them to FLAC from the existing WAV files?

Of course.
As long as these WAV files are standard-conforming and don’t have any weird things thidden inside, like

  • non-standardized meta tags or
  • DTS surround audio streams (which don’t belong into a WAV container anyway, they are usually sourced from very rare "DTS CD"s)

You can use the official command line version of FLACenc FLAC - Downloads
or any of the other tools which are listed on that website.

Another excellent tool is eac3to, which you can find here eac3to 3.36 / 3.36 with UsEac3to GUI 1.3.3 / 3.39 Mod Free Download - VideoHelp
I use this batch file to convert any wav file in the current folder to flac:

for %%I in (*.wav) do (D:\tools\eac3to\eac3to.exe "%%I" "%%I.flac")

(of course you will have to adapt the path name to the location where you stored the eac3to.exe file on your computer. It’s best to avoid space and special characters in folder names.)

Since I am unable to locate a way to ask a new question I need to ask here. Why doesn’t PLEX read the metadata included in my ID3 tags when I have selected Personal Media Artists as priority for the Agent for my Music?

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