This is a premium library and I heard that they work worse than the normal ones. I would prefer not to have to recreate all my play lists when erasing and re-adding the music library.
Is there a way to see what the media scanner is crashing on? Which logs do you need from me?
This issue is new, the scan always finished before.
The usual cause of it taking so long / never finishing is how the files themselves have been curated. If the embedded tags and structure is not per Plex standard, it will take much longer (or forever) to complete.
The best logs to provide are those created:
Stop all scanning (if running)
Start scanning and let run 5 minutes
Stop again
Settings - Server - Troubleshooting - Download Logs
Hi, just my2c since i’m mostly a music plexer. You can build extensive libraries without problemos if you start from scratch:
~ Totally blank out your current libraries and get to a more-or-less virgin install of plex (that works without hitch).
~ Then put in just one album and see if it catalogs quickly. Let say it does and everything works no problemo, great. Now u’ve verified that it works.
~ Start adding up b’bout 5 albums at a time and see if all goes smooth. If it does fantastic! Then spend a few hours cataloging albums and studying the results. My advice, don’t allow plex to catalog automatically, always upload 5 albums or more and then “Scan Library Files”.
~ Soon you’ll have ur library up and can rely on PLEX cataloging quickly. Yes, you will have to massage a newISH library quite a bit at first but it pays off. At least you can verify if ur tagging is good enough or could be revised.
Scanner is working again, it stumbled over mp3 files that were joined with mp3wrap, which preserves the header info. Plex stumbles over this and crashes. I recommend not using mp3wrap, there are other ways to join mp3s together.
You can close this as solved.