Server Version#: 1.14.0.5470
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I recently moved my music library and while re-adding it to plex it has been scanning for over a week and had not finished. Last night my plex server rebooted with windows updates. I noticed the music premium was not added and not all my media was there. I started another manual scan of the music and its scanning but I am not getting any network traffic from the Plex server. It’s like its stuck and it’s not scanning anymore. Is there a log I can see that shows the progress of the scan or see if its stuck on something. If I go into settings/status/alerts there is nothing going on in there. I am a lifetime plex pass member and I am running a windows server. My data store is located on a Nas. Same Nas as before I just added another larger data store.
please see PMS is not finding all of my music library?
I meat all those criteria. My music is all organized by iTunes so all the folder structure is correct. /Artist/Album/Tracks. I don’t have a folder with more than an album in it.
If I stop the scan and start the scan I can watch settings/status/alerts it scans for about 30 seconds. Then it stops. It is stopping on a folder that has one track in it. I also deleted that folder and data ran the scan again and it still stopped 30 seconds in.
So much for that idea… 
You say iTunes. Is this an old collection of files? Are there perhaps still tracks among them which are riddled with the DRM-protection of Apple?
- activate debug logging (not ‘verbose’!)
- quit Plex Server
- wait 1 minute
- start Plex Server
- wait 2 minutes
- scan the library again until it stalls
- wait 3 minutes
- fetch log files and attach them here
I will try this at home tonight.
I do not have any DRM files. I have a very large music collection that I ripped off CD and Viny in Flac years ago that I use in plex.
Another thought: Do you use subfolders per-disc?
If not, there might be already too many files in a multi-disc album folder.
I think I may have found it. Dang podcast. I didn’t know all the podcast I listen to on my phone are also syncing every dang episode down to my computer with iTunes and dumping on my Nas. I have my phone set on every podcast to only keep the two newest episodes. Operantly those setting don’t sync to iTunes only the subscriptions do. I hope to see the current scan complete in the AM.
So the scan completed sometime last night. But it still didn’t make a premium music library.
Not sure I understand what you mean by that.
Did it fail again to include a part of your files or are you missing some features or metadata?
So before I moved my data and deleted the music out of Plex I had two music Libraries. When I had done my original setup three years ago. I had made a music library and indexed it. Plex also made another Library called Music Premium and it arranged my music differently than the just music library did and it had better Plex Mix options. It’s the one I used the most. This time after the scan there is only one folder. The one I made. There is not one called Premium anymroe.
I have never heard of Plex creating multiple libraries on its own volition.
If the server is logged into a plex account with an active Plex Pass subscription: When you create a music library, you are asked which type of music library you’d like to create.
Which one did you select or did the question not show up at the time?
You can relatively easily determine which type of library you have, if you
edit your library, go to the ‘Advanced’ tab
and look if you find ‘Plex Premium Music Settings’ in there.
If you do, it is a premium library.
If you don’t and there is a dropdown selector labeled ‘Agent’ instead, then you have a regular library.
This is a premium library then.
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