Since one of the recent updates I’ve been noticing that premium music library appears to no longer be available or working. Unfortunately, i don’t know exactly which version broke it as i have been prompted for updates a few times in the last month or so. When i search for music matches it reports nothing can be found by the agent. This is occurring for everything, not just new items. This used to work very well. It almost appears like things were once successfully matches are also unmatched now. Please advise how to resolve this, as i have had other issues using the music feature of plex and find it frustrating to pay for software that intermittently works.
is there an ETA when this will be working again? i get they are “improving” it but rather disappointing that a paid for premium feature stops working indefinitely while being “improved”.
I feel your pain. I run 2 servers, 1 Windows and 1 Nvidia SHIELD and both are screwed up regarding music matching. I am having to manually add covers. Thankfully mine is set to pull tracknames from media tags but yeah matching fails miserably 99% of the time.
really regretting purchasing a life time pass. main reason i bought it was for the music elements… matching and being able to sync offline. syncing hi-def audio takes an absurd amount of time and now the matching is broken… truly not sure wha ti paid over $100 for
Plex should fix it but unfortunately they do often take quite a while to fix issues like this. I can put up with it for now but really wish they would concentrate on addressing stuff like this over pushing Tidal and other features I don’t even care for.
In all honesty this is the first time I have had this kinda issue since getting a Plex pass a few years ago but it’s still frustrating.
so whats the update on this? Premium service paid for “match” still doesnt work?!
It’s been months. How is it an upgrade to break a functional feature indefinitely?
