Music tags being removed

[crashdemon]

Server Version#:1.20.1.3252
Player Version#:

Like the title says. Some music tags are being removed. Not all of them, genres and country seem to remain, but style, moods, and similar artists are completely blank.

I haven’t changed any settings. The music that has been on for more than a week seem to have all the info, but if I refresh the metadata it disappears. All of the general info remains, as well as concert info. I hope this can get resolved as I use artist radio a lot and when there are no similar artist then there’s no artist radio.

[beckfield]

Yeah, a few people are seeing this. Here’s another:

Mood and Style tags suddenly disappeared from music library

Running PMS Version 1.20.1.3252, trying to get Style and Mood stations back in Plexamp. I noticed yesterday that the Mood and Style station lists were down to single digits when they were plentiful the day before, so I tried to refresh all metadata for my music library, and the aforementioned station lists are now empty. During that process, almost all of the remaining mood and style tags were removed from my music. Data for album covers, artist description, and more seems to be pulled without …

[chagar]

Yes, I am seeing this also. Similar Artists tags are NOT being populated. So artist radio is gone. I finally get my music collection working the way I want and POOF they go and break it. So frustrating!

[chagar]

Interestingly you can fix per artist by manually doing a “Fix Match” and using last.fm

[crashdemon]

This does seem to fix most of them. They are not as complete as they seemed before, but at least it’s something. Thanks for the heads up.

[OttoKerner]

This is a known issue and is being worked on.
Manually fixing match to last.fm is not ideal, particularly if you want to use plexamp.

[crashdemon]

Plexamp seems to be working okay, the only problem I’m seeing is when I play “artist radio” it’s playing the same songs. Is this part of the same bug? Or is this something different?

[rebelworks]

I wish the Plex development team would stop pushing half baked concepts. In our company those ideas stay on the test servers until they are ready for prime time. I have been waiting a long time to migrate my music collection into Plex. After the May 2020 update I began that process. The first time around everything went smoothly. Then in August I added 2 albums and the library got completely messed up everything, tracks from Beatles were matched with various artist, etc, etc. After the painful reload I found most of the tag data missing. If this is a dropped feature you might want to announce it.

[aubrey.wodonga]

Hey everyone,

Rather than copy/pasting what I wrote in another topic about this same issue, allow me to link my response instead:

Mood and Style tags suddenly disappeared from music library

Hey all, This is a known issue that’s in the process of being resolved. You may already find that refreshing some of the artists that experienced a loss of Moods/Styles/Related artists will return the missing tags. For the rest, it could take a few more days for the fix to fully resolve. I’ll jump back into this thread once the fix has finished rolling out to all artists, at which point a “Refresh All” on your library should resolve it. Hold off on this for now though!

@rebelworks it sounds like you’re hitting up against a separate issue, documented in Plex’s official Music Folder Structure support page. Specifically, make sure any tracks that are part of albums supposed to be under Various Artists have the correct embedded album artist tags (literally ‘Various Artists’, and nothing else).

You can use a program like MusicBrainz Picard to clean up your embedded tags, and then a library refresh should resolve the problem. If you continue to experience it though, open up a new topic with as much information as possible!