My Server got wiped (or something)

Plex Media Server
1

Server Version#: 1.24.0.4930
Player Version#: various
this morning my dad told me he tried to watch a movie the other day but got an error message. He access to my server remotely and until now he’s had no problems. I opened up PMS and the server was unavailable. Everything was gone. I had to add all the libraries again, configure remote access. It’s like everything was deleted and I had to start again. There was an update yesterday which I applied but I was running Plex on a Shield Pro all night no problem so whatever happened , happened in the early hours of this morning. Any chance someone could take a look?

2

That singular log doesn’t show anything. No playback attempts. It shows no errors either.

  1. Is the data (media content) still all there on the Synology?
  2. It looks as if perhaps permissions got dinged ?

Can you restart Plex, attempt to access each library section…

then download the logs ZIP file … and attach the whole thing?

3

Thanks for getting back to me. I’ve already added the libraries again. Yes the data is intact but the server wasn’t connected to PMS and when I tried to connect it, the page I got was to start setting up libraries again.
The reason I uploaded that log is because that’s the oldest and it’s at the same time (around 3:30am this morning) that there are errors in Tautulli which continued until I had added the libraries etc again

4

Sorry, I don’t grok Tautulli logs.