My server is gone

Plex Media Server Remote Access
1

Server Version#:
Player Version#:

My server is gone, I was trying to put a preferred url to access it, however after disabling remote access I can not access it anymore.

Is there any way to enable remote access and remove the access urls custons and edit some file, I have ftp and ssh access to the server. Could you change these settings?

I have access to the server via ssh and plex is running, I have tried to access locally and also could not. I access the server, then my account but the server is gone from my account.

2

The best way to do this is via SSH:

  1. sign out of Plex/Web on your local browser
  2. ssh -L 8888:127.0.0.1:32400 ip.addr.of.host
  3. Sign in
  4. In the ssh terminal
    a. Stop plex
    b. Rename Preferences.xml to Preferences.xml.old
    c. Start Plex
  5. From the local system, open an incognito browser window
  6. Open addresss http://127.0.0.1:8888/web
  7. The system will now respond as if a new setup (we reset ownership)
  8. Begin to claim it.
  9. Continue into the Setup Wizard however, DO NOT CREATE NEW LIBRARIES
  10. Skip over new library creation
  11. Make other preference settings as you wish.
  12. When you arrive at the dashboard, the server will be been reassociated with your Plex account again.
  13. Settings - Devices - Servers
  14. Review the Server identifiers. You will want to delete the older instance of the server with the same name.
  15. Settings - Server
  16. Restore all your other preferences as some will have been reset when we reset ownership.
3

Resolved, thank you very much for the support.