Server Version#: 1.19
Player Version#:
Hi. I had to rebuild my NAS and I reinstalled the server. It is running and I can log into Plex from the browser. But I cannot use plex on any app … neither iPhone, iPad, TV or NVIDIA shield works. The server is shown but when connecting, I get the “cannot connect to server” message.
What I did:
Thanks for your help!
Thank you, but that wasn’t it. They are all on the same subnet.
Plex Media Server Logs_2020-05-23_19-19-12.zip (3.8 MB)
Thank you for looking into this!
Thanks - I rebooted the router and the NAS and everything else. I tried with the NVidia Shield on both the 5g and normal wifi network, and still the same issue.
Here the logs after the reboot. Thank you. Plex Media Server Logs_2020-05-23_21-57-20.zip (3.0 MB)
Thank you, done. While checking for the firewall I realized that there are issues with the LAN port which seems to be disabled now. I think this is the problem.
Should I refill the DHCP data, with the primary address as shown in my network? But I am unsure about the secondary. Thanks for your advise.
Yes, that is correct, no data there. I can sign into my plex account and the NAS is connected. I can access the NAS via the browser, and launch Plex in the browser and it works. I cannot access Plex via any app.
I see. Are there any leads you could give me? Thank you
Alright - I appreciate you were looking into this from the Plex perspective.
Stay safe!
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