Need a reset of ssl cert for my server

Plex Media Server Remote Access
1

Server Version#: 1.30.0.6406

I own the server that was under discussion in thread Libraries are shared but nothing is showing up in menu, but wanted to bring to the top that it looks like I need a cert reset.
DEBUG - CERT: incomplete TLS handshake from XXX: sslv3 alert bad certificate

thanks!

2

@wonkasan

You have multiple servers on your account.
Some have duplicated names.

What am I looking for please?

Also , may I have the debug logs zip – captured 2 minutes after restarting PMS?

The line you provide can easily come from a client.

3

Hi, sorry. The server is “deathstar” (and is not the newly created one from 11/19). I’ve attached a copy of Plex Media Server.log here.
plex_debug.tar.gz (802 Bytes)

4

This log shows me you have a damaged installation .

I presume the files exist therefore the permissions/ownership must be damaged.

Check please

Jun 08, 2020 14:15:14.980 [0x7f483b5e3700] WARN - Warning: ex: boost::filesystem::last_write_time: No such file or directory: “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins”, couldn’t check file: “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins”

5

I think you’re looking at the wrong log file, as that doesn’t appear in the logs I posted - I also posted a corrupt log, so re-uploading.
plex_debug.tar.gz (20.9 KB)

6

Sorry about that.

What i see here:

  1. The server is at 192.168.1.25
Nov 20, 2022 18:20:44.593 [0x7ffb905410d0] DEBUG - Detected primary interface: 192.168.1.25
Nov 20, 2022 18:20:44.593 [0x7ffb905410d0] DEBUG - Network interfaces:
Nov 20, 2022 18:20:44.593 [0x7ffb905410d0] DEBUG -  * 1 lo (127.0.0.1) (00-00-00-00-00-00) (loopback: 1)
Nov 20, 2022 18:20:44.593 [0x7ffb905410d0] DEBUG -  * 2 eno1 (192.168.1.25) (D0-50-99-DF-E4-2A) (loopback: 0)
Nov 20, 2022 18:20:44.593 [0x7ffb905410d0] DEBUG - Creating NetworkServices singleton.
  1. Host 192.168.1.15 sent the request and presented a bad cert.

I see where the server made a full set of certificate requests and Plex.tv put a limit on certs.

Please do investigate and attempt to resolve.

I’ve reset the certificate. Restart the server after you look at the permissions in the “Plex Media Server” directory.

7

The new cert fixed the problem - thank you!

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.