Need help with port forwarding

I have run into the problem where I cant port forward though my Router, an Asus N66u.

My problem started when I suggested to a friend that he could use my server for me anime I have.I tried to set it up after googling on how to do it. I thought it was pretty straight forward but It turns out it wasn’t as straight forward as i thought it would be.

I got to the part where I accessed my router for port forwarding I thought I set it up correctly, with 32400 in port range and local port, with my Computer media server as the local ip, and TCP and UDP as both.

This is the error i get, “Not available outside your network Your server is signed in to Plex, but is not reachable from outside your network”

At this point I’m not sure what I’m doing wrong, I turned off the firewall in my router, I checked Kaspersky firewall setting and allowed the inbound ones for streaming.

I’m at a loss.

After doing all of the port forwarding, I would check at a site such as canyouseeme.org to see if the service can be seen on the port you specified (32400).

I would also double check that in the server settings you checked the box to manually use a port and then typed 32400 into the box. Without doing that the server will still be trying to use the automated method to punch through the firewall instead of the port you forwarded.

Alright, I did as you said with the Canyouseeme.org, and it came back as a negative. It timed out. So I guess that means I did something wrong somewhere, but I’m not sure where.

Are you running a VPN client on the router? If so, you will need to route Plex around the VPN to allow access. If you do a google search on ‘Plex VPN’ you’ll get a lot of hits.

I don’t believe I am, I have a connection though local means, just not outside of my network aka at a friends house or something.

Edit 6:17pm 4/4/16

Would I have to set up a static ip for the media server? Right now im using my computers IP that is hosting the media server. I’m not sure how i would assign plex its dedicated ip though.

You set a static to the IP of the computer that is running PMS on it. With that router you can specify the IP of any device that’s already gotten an IP from the router.

In order to port forward on that router you also need to set the IP on the computer to a static. Otherwise the port forward seems to fail, at least from my experience.

So, the steps are actually to set a static to the machine, then forward the port to the static IP set. From this point on, if the machine is on or not, all traffic is going to be designated for that machine, period. which is what you need to have happen with PMS.

I just finished setting up a Static IP using the Port forwarding free tool, and I also set it up in my router. Do I still have to set up a static up within plex or did I not understand something.

Can anyone else please help me? I still have this problem.

Port forwarding steps:

  1. Give your Plex server computer a static IP address.
  2. Set up a port forward rule in your router for protocol TCP to the static IP and port 32400, with a external port you choose that’s between 20000 and 50000.
  3. Configure Plex server remote access and put the port your chose in the manual port forward box, click apply/enable.

For example, create a port forward rule for port 46543, protocol TCP, pointing to your computer and port 32400. On the Plex server remote access, enter 46543 in the manual port box, then click apply. Enable remote access if it wasn’t already enabled.

I have set up a static IP and I believe I set up the port forwarding correctly in my router setting but when I go to check on the website Canyouseeme.org it says my port is closed.

Plex also says the port is closed.

Go to your router and look at the WAN IP. Then, go to http://www.whatsmyip.org and compare that IP to the WAN IP on your router. Are they the same?

Unfortunately they are not, I had a feeling this might be a problem.

It’s easy to fix. I’m guessing your WAN IP is something like 10.xx.xx.xx, or 172.xx or 192.168.xx. That means your ISP has a few external IP addresses, and they send the packets to a private IP that they assigned you. You can create a port forward rule in the modem your ISP provided you that will take care of the problem. In the modem, make a rule for protocol TCP, same external port, internal port is also the external port, but forward it to the IP address of the router (WAN IP) instead of the server.

Totally worked! Thank you for your help!