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I cant get the remote part to work it connects for a short time then disconnects
Sometimes the indicator is slightly off… have you checked if remote access is indeed not working from a remote device (e.g. your mobile w/ WIFI disabled).
If it’s really not working… have you checked out the related support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
If the support article doesn’t work out for you, please share some more details on how you have configured Plex and the router connecting your home network to the ISP.
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