Need some help regarding users on Rasplex

Basically the way I have been managing my server at home was obviously using plex media server on my pc then have 2 raspberry pis with rasplex on them and a laptop using plex home theater. (I also have it on my windows 8 tablet and my nexus 5 but they are working as they should)

 

I will called the users A (my master account),B (the account I use for the public plex),C (my house mates account that is used for home theater)

 

The 2 pis are generally mine in my room and then the public one.

 

For the longest of times I could just log B into the public raspberry pi and it would share content via shared content fine as long as they were a friend.

 

then the 2nd pi was my main account which had everything.

 

A few days ago I noticed that the laptop even though its logged into C it was seeing all library's without going into shared content.

To fix this, I had to change the settings in the server to require Auth.

 

And now, my house mate has taken the Raspberry pi I logged B into over to his girlfriends and he cant access my server at all.

 

If I log into B on either rasplex it just says queue/watch later.

 

If I log into A on the pi in the house its fine, if he logs into it at his girlfriends all he can see is shared content and then any servers that have been shared to A,

 

I really hope this made sense and is in the right place, as it doesn't seem an issue on the plex apps, just rasplex.

Under settings on your PMS, are you signed in and Connected?

Not being connected is generally the cause of remote devices (not on your network) not being able to see content

settings_server_conect_connected.png

REF: https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Server-Connections

I am signed in but not connected, if thats the issue I will cry.

I just need to forward the wanted port yeah?

if your router doesn't support upnp or is not playing nice then yes just do a port forward and your cooking

its stupid the hub used to work perfectly fine.. I had to turn the hubs firewall off let plex connect then turn it back on. It wouldnt work even after a portforward.

Ok, so It works outside of the house but not the way I want it, sorry to ask this here.

It shows all the library's on the main list not in shared content. If i turn on require auth on local network it actually stops it working outside of the house.

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