Netgear ReadyNAS Music Library Problems. Need A PLEX Guru!

Plex Media Server NAS & Devices
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Server Version#: 1.32.8.7639 (Netgear ReadyNAS)
Player Version#: 1.83.1.4061-d3f45728 (Windows 11 PC)

I have two identical ReadyNAS devices, both running PLEX media server, with identical libraries. All of my libraries display fine on my Windows 11 PC and I can play the media without issue. I have no exclamation marks on any library. But something has happened to just the music libraries. I can no longer add any new albums to either ReadyNAS music library. Scanning the libraries and updating metadata doesn’t find them. I have very large libraries, so I tried increasing the database size to 80 MB from 40 MB. No change.

When I use the web interface for the ReadyNAS devices, there is an option to “launch” PLEX media server, even though the toggle switch says it’s “on”. Here are screen shots for both NAS devices. Notice the music library exclamation marks.

PLEX Launched From ReadyNAS 1
PLEX Launched From ReadyNAS 1808×619 53 KB

PLEX Launched From ReadyNAS 2
PLEX Launched From ReadyNAS 2809×618 53.2 KB

I addition, when I launch the first ReadyNAS, I get this dialog box before the one posted above.

First Screen When Launching PLEX From ReadyNAS 1
First Screen When Launching PLEX From ReadyNAS 1807×619 89.9 KB

Are my libraries corrupted? Should I delete both libraries and then rechoose the same folders? Will that remove the corrupion? Should I reinstall PLEX media server on both NAS devices? I also don’t understand the dialog box I get on the first NAS, but not the second. Please help!

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Is there really no one that might have a suggestion as to what is wrong or how I might fix this? :cry:

3

Sounds like the second server got logged out of your account

4

Both servers have the Music Library issue. Only the first server prompts me to sign in if I launch it on the NAS. All the other libraries will show new additions when I add a movie or TV show. It’s only the Music libraries that don’t update and have the exclamation points.

5

Can you click more and take a screenshot of all your server/library list?

6

Here’s what it shows when I click on the “more” option on the right hand side.

More Clicked In PLEX
More Clicked In PLEX649×770 129 KB

7

Bump.

There must be a person on these forums that understands the library system better than I and can make a suggestion. Should I just deselect my current music folders and then reselect them? Will that even get rid of any corruption? Or should I try uninstalling/reinstalling PLEX and both NAS machines and then rebuilding all libraries, even those that work fine currently? Thanks!

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