New Beta broke Roku player - Videos either take over 30 seconds to start or won't start at all (playback error)

Upgraded to 1.19.5.3035-864bbcbb7 today…

Shows play fine on Plex Web on the same network as the server, but other shows are either just not starting at all (stuck at 13%) or taking over 30 seconds to begin playing.

Testing on my iPhone and through a Tivo Bolt, the video played instantly. I think this new beta version broke plex for Roku!

HELP!

Watching on the console while trying to play a video - this seems the most likely error :

Got a transcode session ping without a session GUID (or with an invalid one).

Finally it gives up and Roku says “Playback has stopped due to an error”

Not that anyone is replying…
But I rolled back to a previous build that I thought worked and some files work fine - but others will not play at all. They eventually get to 13% and then give an error. Console says “Got a transcode session ping without a session GUID (or with an invalid one).”

Is this a problem with the Roku? I found an article that says Malwarebytes causes problems with Roku, so I closed it - same problem.

It won’t play a SD file of an old tv show. It plays immediately on every other player and it used to play fine on this roku/TCL tv.

HELP ME

Looks like we resolved the issue in TCL Roku series 5 won't play most videos suddenly - is it software 9.3? HELP!. Hope all is working still.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.