I think it’s to do with the fact that from the start of the new Experience Preview the overwhelming majority of people using it have told you that they don’t like it and that the design choices made are terrible and throughout that Preview Plex have made zero changes to the design, just fixes. Plex have not listened to or used the feedback at all and then released an unfinished, not-fit-for-purpose app with less functionality as a forced replacement and expected everyone to just shrug and give them a pat on the back. The problems with the app aren’t primarily about bug fixing, they’re problems with the design choices Plex have made which won’t be fixed without a rethink of those choices.
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