New Experience Public Release Feedback

You might or might not be aware of some of this; if so, please ignore this. But here are a couple of things which could possibly make your experience with the new app more tolerable.

You can get all of that stuff out of the interface (except for the Live TV button in the nav bar). Visit this page and set (at least) Live TV, Movies & Shows, and Discover Source to “Disabled” (not “Disabled for Managed Users” but actually disabled). That will remove all content from those sources from the body of the home screen and also remove the Discover and On Demand buttons from the nav bar.
https://app.plex.tv/desktop/#!/settings/online-media-sources

You can get to the library list in two presses, the same as in the old app. You long press the Library button in the nav bar and a list of your “favorite” libraries is shown. If you further would like to see all libraries, there’s a button for that.

Something I’ve done to make it a little quicker to get to certain libraries’ content more quickly is to create smart collections for them. I then publish those collections to the home screen. It’s then a single tap from the home screen to view the entire library.

Having said all that, the app still has some stability issues to work out. But that will come.

2 Likes

I will get this fixed

This should be better in the next build

Some issues with HEVC Main 10 media was reported and will be fixed in an upcoming release.

1 Like

The LiveTV issue is the same with the Android app.

1 Like

Please bring back support for IPv6 servers, we’ve completely lost remote access

1 Like

The thing is, I don’t want to disable these features—I just want to move them somewhere less prominent. I still want to be able to find and use them when I occasionally need them, maybe through a menu or tucked away in a corner. That’s how it worked in previous versions: I didn’t have to turn anything off, but the features didn’t get in the way either. They were out of sight unless I needed them, and that was perfect for me.

I understand that some people might not need these features at all and would prefer to disable them completely, and that’s fine. But in my case, I don’t want to turn them off—I just want them to be less visible.

7 Likes

The person to whom I was replying stated, fairly unequivocally, that they had no use for Discover, On Demand, or Live TV. At all. So it was appropriate to let them know how to completely disable it.

So feel free to ignore my post since it obviously doesn’t apply to your use case.

Alright, my response wasn’t directed at you or anyone in particular—I just wanted to take this opportunity to point out to Plex the issues caused by the current design.

2 Likes

Glad to see with the latest release 2025.13.0 for Android that the DVR content can now play without stuttering. Hopefully the next release will address the painful time for the Live TV Guide to Load (noticed the one for Live TV direct from Plex loads super quick), as well as fix the Favorite Channels tab as it currently says they don’t exist but yet shows them tagged as Favorites in the Unfiltered Guide. Also could you put the last 8 channels watched back on the Home Tab like it was for quick access, and provide a way to go straight to the Favorite Channel Tab for Live TV like I used to have.

Thanks,
Evan

2 Likes

This didn’t work for me. I disabled these features and the tabs still show up in the app on the bottom

1 Like

You have to close the app (force close on Android) for the changes to take effect. If it doesn’t work after that it means that you didn’t disable the online media sources entirely. You have to set them to “Disabled” instead of “Disabled for Managed Users.”

This didn’t go in as a reply to the original dev for some reason, so you might want to re-post.

The choice to always have landscape lock checked by default is a poor one. It means that the player never respects the orientation of the interface. The sensible thing should be to have landscape lock unchecked by default. If i hold my device in portrait mode i also want to watch my media in portrait mode - that is just logical…

3 Likes

You are lucky. I no longer have my own Live TV running. It shows an error on load. There was no problemon the former app as well as actually on the web player. THus, it is the fu**** new app!

1 Like

I’m working on figuring out the Live TV crashes at the moment. Any chance you could reproduce the crash and then share both server and app logs with me (via DM is fine)?

1 Like

How to I get the logs out of the iOS app?

Settings -> About -> Download Logs

This has been half fixed in the latest TestFlight (beta) release.

  • Remember landscape lock and display mode settings between playbacks and app restarts.

The app remembers to stay in landscape or portrait mode when checking or unchecking the option now.

But…. I have it uncheck and it only stays in portrait mode. Still won’t rotate with the orientation of my phone.

So, really no difference except it now remembers your choice.

4 Likes

They’re both set to disabled, and I still see all the bottom tabs on my ipad new experience app

1 Like

What isn’t fixed is that if you check “OFF” Lock to Landscape in Downloads then quit the app, that still isn’t remembered. But downloads is completely broken at the moment so it doesn’t surprise me that doesn’t work either.

1 Like

Then you’ve found another bug apparently.

If you’ve done it correctly, On Demand and Discover should be gone. Live TV will still be there unless you’ve been upgraded to version 2025.13.0 already.

2 Likes