What the hell is this release. Downloads are useless. Plex’s own garbage is promoted before our own libraries. Revert this complete clusterf.
8 Likes
Client Version: 2025.16.0
Pixel 7
OTA favorite channels tab says “This channel is no longer available” no matter how many times I add and remove them. That process impacts every client, so I have given up.
1 Like
This! Please! The IOS app update, which wasn’t a choice on my wife’s phone has made Plex worthless for her. Please, just give us the old app back and stop busting it for all this external rental media streaming. Make a different app for that stuff. You’ve ruined our personal media app and sold out consumers for the sake of your fools errand for stakeholders that don’t give a damn about anything but sucking the life out of anything good.
5 Likes
log-2025-05-14T07_06_17.511Z.zip (19.7 KB)
iOS 2025.15.0, 24p content judders on iPad mini 6th generation since the update arrived. Infuse and web playback is still fine. There’s no option to revert to the old playback engine which worked fine until this new update. I’m using infuse for now but would like to return to the plex app eventually, but can’t do it until the playback is smooth as it once was.
1 Like
I have done the only thing that I think Plex will listen to. I have changed my 5 star review on google for the app to a 1 star. It is utterly broken, I cannot watch videos with it. I don’t care about the janky interface, that’s non-ideal, but ok. But I can’t watch videos. That’s the whole point. If they do this to the roku app I guess i’m screwed entirely.
8 Likes
The main thing i do with the Plex app on android is add movies to my watch later list and that has been removed with this last update. I could care less about how fancy it looks if it doesnt work the way i need it to
5 Likes
Downgrade back to the old app for now. I’ve rolled back the client and server to before this absolute nightmare of a release started.
2 Likes
Honest to God, have you tried using the app recently? The fact that you’re an employee and asking for logs for issues that pretty much everyone is experiencing is kinda embarrassing. Honestly, I’ve migrated most of my users to Jellyfin. They’ll come back if Plex ever fixes this garbage, but, as of right now Jellyfin is a better platform and it’s free.
10 Likes
I gotta wonder how many internal testers they have (if any!)…many of these issues should be easily reproduceable by any QA person. All someone would have to do is use the app for a few hours in different scenarios.
8 Likes
I think the app isn’t that bad. It functions normally (as any app would). The app has a better modern flare to it then the old design but i do think it has some bugs which could improve the usability. I haven’t read the whole thread so i think this might’ve already been mentioned:
- Stopping an TV-show episode at the credits doesn’t complete the episode and thus playing the series again resumes at the credits rather than the next episode
- Downloading 2 episodes and while in airplane mode playing the first episode doesn’t allow to skip to the next downloaded episode.
- Opening the app on airplane mode doesn’t show any downloaded movie or tv-show on the homepage, a great improvement would be to save some metadata so it can still be shown on the homepage.
- First time downloading a tv-show or movie says “Download added to queue”, but the user doesn’t know where that queue is.
1 Like
I’m curious what server version you have, mine is now one build behind but I know for myself and many others the main issue is that nothing plays in the app without stuttering. TV and Movies are. completely unwatchable in the app but they work just fine in the web ui.
1 Like
I am on server version: 1.41.6.9685. I have the iOS app as client btw, i see alot of problems with the android version.
1 Like
Hey,
Since recent updates to Plex (around versions 2025.13.x–2025.15.0) on my iPhone 16 Pro Max (iOS 18.5), the integration with XREAL Air 2 glasses via USB-C got completely messed up.
Previously, Plex allowed me to play video exclusively on the XREAL Air 2 glasses, meaning the phone could either show the menu or have the screen turned off entirely. This was great for battery life and comfort. Audio was also flexible—I could send it via Bluetooth separately (e.g., to my headphones).
Now, after these recent updates:
1. Plex mirrors the phone screen instead of outputting only the video content to the glasses. The phone has to remain on and active. If I turn off the phone screen, the video stops playing completely in the glasses.
2. AirPlay/Screen Mirroring options changed significantly. Previously, I could separately select Bluetooth headphones for audio output. Now audio randomly defaults either to the glasses or the phone’s speaker, with no reliable way to choose Bluetooth headphones.
These changes have severely degraded the usability of Plex with XREAL Air 2. This issue seems tied directly to recent Plex updates, as the setup worked perfectly prior to this.
Please address this urgently or advise how we can revert to previous functionality. This regression significantly impacts user experience.
Thanks.
1 Like
Thanks. Airplay and HDMI/USB C output is currently only available as “mirroring” in the New Experience.
This might look like a rant post, but each bullet below is a ticket I would be sending to our bug-review board at work.
Overview of General Displeasure
The new UX experience is an anti-pattern. If feels like virtually everything not-Plex.tv-owned is now harder to get to, and stuff user-owned is now more laborious to navigate. (Yeah, I’m a back-end engineer that works closely with App- and UX engineers virtually every day. “Bigger and friendlier” or “updated new look” does not automatically equate to “more usable.” That’s why we have design reviews.)
New Library Experience Fail
You tout the new “easier to navigate libraries” ? Hogwash! I could get to my “faves” in two taps – “Hamburger. Library. Done!” Now I have to find one of what feels like three or four different places, each with a with different experiences, maybe dependent on what “tab” I’ve picked from the bottom, maybe not.
- [design] Middle-of-the “page” and side-to-side scrolling (wth?) if I’m in the Home tab. I have about 12 favorite libraries. I see two, maybe three at a time. Left-to-right is DUMB. (They’re horizontal assets, for crying out loud; don’t make us scroll long-wise through them!)
- [design] A drop-down in the upper-left, lost in the effluvia of the header if I’m in the Library “tab” (mostly OK, just hard to find as it blends in with all the other text garbage cluttering the view – except for the giant, unwanted icons; see below)
- [P2 bug] And speaking of the Favorite Libraries list, I can’t select the last (bottom-most) library, as it’s behind the Reorder button, and if I drag the page-view high enough to see it, it snaps back behind the button as soon as I release.
- If I need to go to one of my other Plex instances (I run four), …
- [P1 bug] Firstly, not all servers/libraries are listed in the iOS App (all are visible in the Web app), even though all four servers are running the same version (two BSD, two docker images)
- [P3 bug] The servers are no longer listed in alphabetical order … I’m not sure what the order is other than owned-by-me, then not-owned-by-me. Quasi-Random? It’s not sorted by server-creation date, as my first-created, primary (i.e., “production”) server is listed second. (Are you sorting on a database-id or something equally silly?)
Other problems
- [P0 bug] The iOS app frequently locks up while navigating or searching – no scrolling, no tapping of movies, no response. I haven’t waited more than thirty seconds before force-quitting the app to see if it eventually suffers a stack-overflow or other crash.
- [design] The Libraries list with its oh-so-helpful [NOT] server owner icon (again, wht?!) on every flippin’ library now makes my Favorites list three times the length of my phone screen, rather than easily fitting.
- [design] The tab-selector at the bottom of the screen is wasted space.
- [design] I rarely use Live TV; that’s why I reordered it to the very bottom of my Favorites list
- [design] I never use – nor want – On Demand and have it disabled for virtually every user, but am forced to see it on the main screen.
- [design] I never use – nor want – the Discover experience, and likewise have it disabled, and again, am forced to see it on the main screen.
I’m sorry, but in the words of the old woman in The Princess Bride:
BOO! BOO!
The new UX experience is the worst we’ve had to suffer in the fifteen-ish years I’ve been using Plex. So much so that I felt I needed to report my failed user-experience for the first time.
Get back to your fundamentals.
Stop changing something that wasn’t broken. It smacks of Microsoft, changing things just so some PM can justify their existence. These kind of shenanigans are one reason people are starting to recommend Jellyfin instead.
18 Likes
The new app is badm you should feel bad.
My biggest issues:
- the lack of a shuffle button.
- scrubbing using the progress bar just doesn’t work half the time
- performance is terrible
- I have some libraries that I don’t want to ever show on the front dashboard
4 Likes
I have a really stupid bug to report. I mean, I have all the same issues everyone else has, too, but one specific one that I’m hoping is an easy fix
On iOS, if you’re watching something and an alarm goes off, clicking X on the alarm stops all audio in the watched item. Clicking the back 10 sec button, audio resumes.
I admit it’s a minor annoyance, but it’s very repeatable.
3 Likes
Since the Plex staff are only responding to bug reports, fine - I have one:
The left navigation menu with my list of libraries no longer slides out when I attempt to open it.
4 Likes
I have over 20 well-organized libraries. A horizontal menu is not the way I want to navigate them. I’m in agreement with you there.
11 Likes
Completely agree. Hamburger menu maximizes screen space and is the most efficient way to access multiple libraries.
They made a big deal about being “rid” of the hamburger menu yet they are still using it for the settings pop-out. Make it make sense.
10 Likes
