New Fire Stick 4K useless for Plex

I can’t find the exact thread right now, since there are several reports of issues with the Fire devices. It’s also likely that having one of these confirmed didn’t relay the information properly that these other reports are related. To summarize, here are the issues we are aware of and either investigating internally or already working on a fix.

  • default h264 level set to 1.0
  • h264 profile support not being detected correctly, you’ll see a message like “high profile not supported”
  • 10-bit HDR not working
  • New Cube TV specifically will not play anything

There is also a generic issue with all Android TV, not just Fire devices, where the refresh rate or automatic resolution switching can cause issues.

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