New ios app and experience preview apple tv app crash on play some files

Plex Experience Preview
,
1

Plex server version: 1.41.6.9685
ios app version: 2025.15.0 (1053)
ios version: 18.4.1

When i download content, sometimes i convert the downloaded content to HEVC with handbrake in my macbook with VideoToolbox (hardware converting).

With the new ios app and the preview app in apple tv i can’t play this content, the app just crashes. This doesn’t happen with plex web player, plex in windows, the official app in apple tv, the old app in ios, etc. This only happens with the new app.

In the PMS log i just can see this:

May 01, 2025 20:53:55.380 [] DEBUG - Failed to stream media, client probably disconnected after 2539520 bytes: 104 - Connection reset by peer

ios app log.txt:

05/01/2025 20:53:55:140 [hidden info] INFO [MDE][Video] hevc is supported by platform.
05/01/2025 20:53:55:140 [hidden info] INFO [MDE][Video] hevc is supported by platform.
05/01/2025 20:53:55:140 [hidden info] INFO [MediaInspector] Selected video quality as original.
05/01/2025 20:53:55:140 [hidden info] INFO [MediaInspector] Selected video quality as original, whilst session quality is original.
05/01/2025 20:53:55:164 [hidden info] INFO [MDE] Server decision, directPlay: true, directStreamVideo: true, directStreamAudio: true
05/01/2025 20:53:55:164 [hidden info] INFO   reason: ReproducciΓ³n directa OK.
05/01/2025 20:53:55:164 [hidden info] INFO [MDE] Direct play is supported for this media item.
05/01/2025 20:53:55:164 [hidden info] INFO [MDE] Playing audio as eac3.
05/01/2025 20:53:55:164 [hidden info] INFO [MDE] Playing video as hevc.
05/01/2025 20:53:55:164 [hidden info] INFO [MediaDecisionEngine] Decision has been refreshed. Reason: Initial load startOffsetMs: 0
05/01/2025 20:53:55:169 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:169 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:169 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:169 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:178 [hidden info] INFO Unloading native video player.
05/01/2025 20:53:55:179 [hidden info] INFO Loading native video player.
05/01/2025 20:53:55:179 [hidden info] INFO Selecting initial audio stream at index 2.
05/01/2025 20:53:55:179 [hidden info] INFO Selecting initial subtitle stream.
05/01/2025 20:53:55:179 [hidden info] INFO Selecting subtitle stream:  {
  "id": 141152,
  "streamType": 3,
  "canAutoSync": false,
  "selected": true,
  "codec": "srt",
  "index": 5,
  "bitrate": 0,
  "language": "InglΓ©s",
  "languageTag": "en",
  "languageCode": "eng",
  "title": "Inglés Completos",
  "displayTitle": "InglΓ©s (SRT)",
  "extendedDisplayTitle": "Inglés Completos (Inglés SRT)"
}
05/01/2025 20:53:55:184 [hidden info] DEBUG [Metrics] Playback metric event playback:itemstart recorded: {
  "offset": 0
} {
  "startTime": 0,
  "playbackCount": 1,
  "codecs": {
    "audioCodec": "eac3",
    "subtitleCodec": "srt",
    "videoCodec": "hevc"
  },
  "page": "home",
  "auto": null,
  "groupID": "continueWatching",
  "groupIndex": "0",
  "itemIndex": "1"
} {
  "duration": 3211,
  "drm": null,
  "type": "episode",
  "provider": "com.plexapp.plugins.library"
}
05/01/2025 20:53:55:325 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:325 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:325 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:325 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:326 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:326 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:326 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:326 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:331 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:331 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:331 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:331 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:334 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:334 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:334 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:334 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:337 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:337 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:337 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:337 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:340 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:340 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:340 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:340 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:342 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:342 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:343 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:343 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:365 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:365 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:365 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:366 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:370 [hidden info] INFO [NativeVideo] Video size changed to 2778x1163
          at 0/60.5,
          original size was 3840x1608 (1),
          view was 2778x1284.
05/01/2025 20:53:55:371 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:371 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:371 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:371 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:399 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:399 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:399 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:399 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:408 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:408 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:408 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:408 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:418 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "srVT4y" for locale "es", using default message (Seek Forward by {seconds} seconds) as fallback.

05/01/2025 20:53:55:418 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "KBWdfO" for locale "es", using default message (Seek backwards by {seconds} seconds) as fallback.

05/01/2025 20:53:55:418 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "zqx4fz" for locale "es", using default message (Seekbar) as fallback.

05/01/2025 20:53:55:418 [hidden info] DEBUG [IntlProvider] Missing translation for [@formatjs/intl Error MISSING_TRANSLATION] Missing message: "GFsFve" for locale "es", using default message ({position} of {duration}) as fallback.

05/01/2025 20:53:55:518 [hidden info] INFO [NativeVideo] Video size changed to 2778x1163
          at 0/60.5,
          original size was 3840x1608 (1),
          view was 2778x1284.
05/01/2025 20:53:56:244 INFO [Environments] Updating plexEnvironment from storage to match the runtime environment

ios app player log:

2025/05/01 20:53:55.184 (8377009) βž– (private) | selectTrack 2
2025/05/01 20:53:55.184 (8377009) βž– (private) | selectTrack not loaded 2
2025/05/01 20:53:55.194 (8376991) βž– (private) | Playing url: [hidden url]
2025/05/01 20:53:55.228 (8376991) ⚠️ (private) | playerStateDidChange - preparing
2025/05/01 20:53:55.228 (8376991) ⚠️ (private) | prepareToPlay
2025/05/01 20:53:55.230 (8376993) πŸ”§ (private) | Opening '[hidden url]' for reading
2025/05/01 20:53:55.230 (8376993) πŸ”§ (private) | Setting default whitelist 'http,https,tls,rtp,tcp,udp,crypto,httpproxy'
2025/05/01 20:53:55.231 (8376993) πŸ”§ (private) | Original list of addresses:
2025/05/01 20:53:55.231 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.231 (8376993) πŸ”§ (private) | Interleaved list of addresses:
2025/05/01 20:53:55.231 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.231 (8376993) πŸ“ (private) | Starting connection attempt to 192.168.1.3 port 32400
2025/05/01 20:53:55.233 (8376993) πŸ“ (private) | Successfully connected to 192.168.1.3 port 32400
2025/05/01 20:53:55.245 (8376993) πŸ”§ (private) | request: GET [hidden info] HTTP/1.1
User-Agent: ExperimentalPlayer
Accept: */*
Range: bytes=0-
Connection: close
Host: 192.168.1.3:32400
Icy-MetaData: 1


2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Format matroska,webm probed with size=2048 and score=100
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x22B59D at pos. 4495
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x22B59D at pos. 4740
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x22B59D at pos. 4831
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x22B59D at pos. 4931
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x22B59D at pos. 5013
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x22B59D at pos. 5089
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x22B59D at pos. 5163
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x437D at pos. 6522
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x437D at pos. 6588
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x437D at pos. 6650
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x437D at pos. 6717
2025/05/01 20:53:55.312 (8376993) πŸ”§ (private) | Unknown entry 0x437D at pos. 6783
2025/05/01 20:53:55.313 (8376993) πŸ”§ (private) | Original list of addresses:
2025/05/01 20:53:55.313 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.313 (8376993) πŸ”§ (private) | Interleaved list of addresses:
2025/05/01 20:53:55.313 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.313 (8376993) πŸ“ (private) | Starting connection attempt to 192.168.1.3 port 32400
2025/05/01 20:53:55.316 (8376993) πŸ“ (private) | Successfully connected to 192.168.1.3 port 32400
2025/05/01 20:53:55.326 (8376993) πŸ”§ (private) | request: GET [hidden info] HTTP/1.1
User-Agent: ExperimentalPlayer
Accept: */*
Range: bytes=1905843283-
Connection: close
Host: 192.168.1.3:32400
Icy-MetaData: 1


2025/05/01 20:53:55.379 (8376993) πŸ”§ (private) | Original list of addresses:
2025/05/01 20:53:55.379 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.379 (8376993) πŸ”§ (private) | Interleaved list of addresses:
2025/05/01 20:53:55.379 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.379 (8376993) πŸ“ (private) | Starting connection attempt to 192.168.1.3 port 32400
2025/05/01 20:53:55.382 (8376993) πŸ“ (private) | Successfully connected to 192.168.1.3 port 32400
2025/05/01 20:53:55.396 (8376993) πŸ”§ (private) | request: GET [hidden info] HTTP/1.1
User-Agent: ExperimentalPlayer
Accept: */*
Range: bytes=6896-
Connection: close
Host: 192.168.1.3:32400
Icy-MetaData: 1


2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | st:0 removing common factor 1000000 from timebase
2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | st:1 removing common factor 1000000 from timebase
2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | st:2 removing common factor 1000000 from timebase
2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | st:3 removing common factor 1000000 from timebase
2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | st:4 removing common factor 1000000 from timebase
2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | st:5 removing common factor 1000000 from timebase
2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | st:6 removing common factor 1000000 from timebase
2025/05/01 20:53:55.443 (8376993) πŸ”§ (private) | Before avformat_find_stream_info() pos: 6896 bytes read:18927 seeks:2 nb_streams:7
2025/05/01 20:53:55.444 (8376993) πŸ”§ (private) | Decoding VPS
2025/05/01 20:53:55.444 (8376993) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.445 (8376993) πŸ”§ (private) | Decoding SPS
2025/05/01 20:53:55.445 (8376993) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.445 (8376993) πŸ”§ (private) | Decoding VUI
2025/05/01 20:53:55.445 (8376993) πŸ”§ (private) | Decoding PPS
2025/05/01 20:53:55.470 (8376993) πŸ”§ (private) | All info found
2025/05/01 20:53:55.470 (8376993) πŸ”§ (private) | After avformat_find_stream_info() pos: 43649 bytes read:68079 seeks:2 frames:19
2025/05/01 20:53:55.471 (8376993) ⚠️ (private) | [audio] maximumOutputNumberOfChannels: 2, preferredOutputNumberOfChannels: 0, isSpatialAudioEnabled: true, isUseAudioRenderer: false 
2025/05/01 20:53:55.471 (8376993) ⚠️ (private) | [audio] currentRoute max channels: 2
2025/05/01 20:53:55.472 (8376993) ⚠️ (private) | [audio] outputNumberOfChannels: 2 output channelCount: 2
2025/05/01 20:53:55.472 (8376993) ⚠️ (private) | [audio] FFmpeg AVChannelLayout: stereo order: AVChannelOrder(rawValue: 1) mask: 3
2025/05/01 20:53:55.472 (8376993) ⚠️ (private) | [audio] out channelLayout: stereo
2025/05/01 20:53:55.475 (8376993) ⚠️ (private) | [audio] maximumOutputNumberOfChannels: 2, preferredOutputNumberOfChannels: 0, isSpatialAudioEnabled: true, isUseAudioRenderer: false 
2025/05/01 20:53:55.475 (8376993) ⚠️ (private) | [audio] currentRoute max channels: 2
2025/05/01 20:53:55.475 (8376993) ⚠️ (private) | [audio] outputNumberOfChannels: 2 output channelCount: 2
2025/05/01 20:53:55.475 (8376993) ⚠️ (private) | [audio] FFmpeg AVChannelLayout: stereo order: AVChannelOrder(rawValue: 1) mask: 3
2025/05/01 20:53:55.475 (8376993) ⚠️ (private) | [audio] out channelLayout: stereo
2025/05/01 20:53:55.477 (8377050) πŸ”§ (private) | detected 6 logical cores
2025/05/01 20:53:55.478 (8377050) πŸ”§ (private) | Decoding VPS
2025/05/01 20:53:55.478 (8377050) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.478 (8377050) πŸ”§ (private) | Decoding SPS
2025/05/01 20:53:55.478 (8377050) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.478 (8377050) πŸ”§ (private) | Decoding VUI
2025/05/01 20:53:55.478 (8377050) πŸ”§ (private) | Decoding PPS
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | Using fltp internally between filters
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | Matrix coefficients:
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FL: 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FL:1.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FR:0.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FC:0.707107 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | LFE:0.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | SL:0.707107 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | SR:0.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FR: 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FL:0.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FR:1.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | FC:0.707107 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | LFE:0.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | SL:0.000000 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | SR:0.707107 
2025/05/01 20:53:55.481 (8377243) πŸ”§ (private) | 
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Decoding VPS
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Decoding SPS
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Decoding VUI
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Decoding PPS
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Decoding SEI
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Decoding SEI
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Format videotoolbox_vld chosen by get_format().
2025/05/01 20:53:55.482 (8377362) πŸ”§ (private) | Format videotoolbox_vld requires hwaccel initialisation.
2025/05/01 20:53:55.507 (8376991) ⚠️ (private) | [audio] audio type: prepare audioFormat)
2025/05/01 20:53:55.508 (8376991) ⚠️ (private) | [audio] set preferredOutputNumberOfChannels: 2
2025/05/01 20:53:55.508 (8376991) ⚠️ (private) | [audio] outputFormat AudioFormat: <AVAudioFormat 0x127075900:  2 ch,  48000 Hz, Float32, deinterleaved>
2025/05/01 20:53:55.508 (8376991) ⚠️ (private) | [audio] outputFormat channelLayout tag: 6619138, channelDescriptions: []
2025/05/01 20:53:55.508 (8376991) ⚠️ (private) | [audio] new sourceNode inputFormat: <AVAudioFormat 0x11a157480:  2 ch,  48000 Hz, Float32, deinterleaved>
2025/05/01 20:53:55.508 (8377362) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.508 (8377362) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.508 (8377362) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.517 (8376991) ⚠️ (private) | playerStateDidChange - readyToPlay
2025/05/01 20:53:55.517 (8376991) ⚠️ (private) | play
2025/05/01 20:53:55.517 (8376991) ⚠️ (private) | playerStateDidChange - buffering
2025/05/01 20:53:55.517 (8376991) βž– (private) | selectTrack 5
2025/05/01 20:53:55.518 (8376991) βž– (private) | selectTrack subrip, 61bps(English)
2025/05/01 20:53:55.518 (8376991) βž– (private) | selectTrack 2
2025/05/01 20:53:55.518 (8377363) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.518 (8377363) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.518 (8377363) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.519 (8376991) βž– (private) | selectTrack eac3 (Dolby Digital Plus + Dolby Atmos), s16, 48000Hz, 5.1(side), 768,0Kbps(English)
2025/05/01 20:53:55.519 (8376991) ⚠️ (private) | play
2025/05/01 20:53:55.519 (8376991) ⚠️ (private) | playerStateDidChange - buffering
2025/05/01 20:53:55.523 (8376993) πŸ”§ (private) | Original list of addresses:
2025/05/01 20:53:55.523 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.523 (8376993) πŸ”§ (private) | Interleaved list of addresses:
2025/05/01 20:53:55.523 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.523 (8376993) πŸ“ (private) | Starting connection attempt to 192.168.1.3 port 32400
2025/05/01 20:53:55.527 (8376993) πŸ“ (private) | Successfully connected to 192.168.1.3 port 32400
2025/05/01 20:53:55.542 (8377364) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.542 (8377364) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.542 (8377364) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.542 (8377364) πŸ”§ (private) | Output frame with POC 0.
2025/05/01 20:53:55.545 (8376993) πŸ”§ (private) | request: GET [hidden info] HTTP/1.1
User-Agent: ExperimentalPlayer
Accept: */*
Range: bytes=1905778410-
Connection: close
Host: 192.168.1.3:32400
Icy-MetaData: 1


2025/05/01 20:53:55.577 (8377362) ❌ (private) | Could not find ref with POC 40
2025/05/01 20:53:55.577 (8377362) ❌ (private) | Could not find ref with POC 36
2025/05/01 20:53:55.579 (8377189) ⚠️ (private) | vt decoder cb: output image buffer is null: -12909
2025/05/01 20:53:55.579 (8377362) ❌ (private) | hardware accelerator failed to decode picture
2025/05/01 20:53:55.603 (8376993) πŸ”§ (private) | Original list of addresses:
2025/05/01 20:53:55.603 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.603 (8376993) πŸ”§ (private) | Interleaved list of addresses:
2025/05/01 20:53:55.603 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.603 (8376993) πŸ“ (private) | Starting connection attempt to 192.168.1.3 port 32400
2025/05/01 20:53:55.606 (8376993) πŸ“ (private) | Successfully connected to 192.168.1.3 port 32400
2025/05/01 20:53:55.621 (8376993) πŸ”§ (private) | request: GET [hidden info] HTTP/1.1
User-Agent: ExperimentalPlayer
Accept: */*
Range: bytes=777301-
Connection: close
Host: 192.168.1.3:32400
Icy-MetaData: 1


2025/05/01 20:53:55.671 (8376993) πŸ”§ (private) | Original list of addresses:
2025/05/01 20:53:55.671 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.671 (8376993) πŸ”§ (private) | Interleaved list of addresses:
2025/05/01 20:53:55.671 (8376993) πŸ”§ (private) | Address 192.168.1.3 port 32400
2025/05/01 20:53:55.671 (8376993) πŸ“ (private) | Starting connection attempt to 192.168.1.3 port 32400
2025/05/01 20:53:55.676 (8376993) πŸ“ (private) | Successfully connected to 192.168.1.3 port 32400
2025/05/01 20:53:55.690 (8376993) πŸ”§ (private) | request: GET [hidden info] HTTP/1.1
User-Agent: ExperimentalPlayer
Accept: */*
Range: bytes=6892-
Connection: close
Host: 192.168.1.3:32400
Icy-MetaData: 1


2025/05/01 20:53:55.741 (8376993) ⚠️ (private) | seek to 0.0 spend Time: 0.21872854162938893
2025/05/01 20:53:55.747 (8377362) πŸ”§ (private) | Decoding VPS
2025/05/01 20:53:55.747 (8377362) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.748 (8377362) πŸ”§ (private) | Decoding SPS
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | Main 10 profile bitstream
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | Decoding VUI
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | Decoding PPS
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | Decoding SEI
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | Decoding SEI
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.749 (8377362) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.749 (8377362) πŸ“ (private) | VideoToolbox decoder needs reconfig, restarting..
2025/05/01 20:53:55.750 (8377243) πŸ”§ (private) | Using fltp internally between filters
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | Matrix coefficients:
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FL: 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FL:1.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FR:0.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FC:0.707107 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | LFE:0.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | SL:0.707107 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | SR:0.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FR: 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FL:0.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FR:1.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | FC:0.707107 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | LFE:0.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | SL:0.000000 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | SR:0.707107 
2025/05/01 20:53:55.751 (8377243) πŸ”§ (private) | 
2025/05/01 20:53:55.772 (8377363) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.772 (8377363) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.772 (8377363) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.779 (8377364) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.779 (8377364) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.779 (8377364) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.779 (8377364) πŸ”§ (private) | Output frame with POC 0.
2025/05/01 20:53:55.788 (8377365) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.788 (8377365) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.788 (8377365) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.788 (8377365) πŸ”§ (private) | Output frame with POC 1.
2025/05/01 20:53:55.795 (8377366) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.795 (8377366) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.796 (8377366) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.796 (8377366) πŸ”§ (private) | Output frame with POC 2.
2025/05/01 20:53:55.804 (8377367) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.804 (8377367) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.804 (8377367) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.804 (8377367) πŸ”§ (private) | Output frame with POC 3.
2025/05/01 20:53:55.811 (8377368) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.811 (8377368) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.811 (8377368) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.811 (8377368) πŸ”§ (private) | Output frame with POC 4.
2025/05/01 20:53:55.817 (8377362) πŸ”§ (private) | Mastering Display Metadata:
2025/05/01 20:53:55.817 (8377362) πŸ”§ (private) | r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290)
2025/05/01 20:53:55.817 (8377362) πŸ”§ (private) | min_luminance=0.000000, max_luminance=1000.000000
2025/05/01 20:53:55.817 (8377362) πŸ”§ (private) | Output frame with POC 5.

Can anyone help me? Thanks!

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2

Any plex developer can help me with this bug? Thanks.

1 Like