New Libraries have disappeared on main server, but not for guests. Totally lost

Server Version#: 1.18.9.2571
Player Version#: Unknown (where do I even find this?)

I have been using Plex on my Win 10 PC for several years. I’ve recently run into a problem that makes no sense to me at all.

I created 2 new library folders-- Recent Releases (for movies) and Recent TV (for recent episodes of TV shows)

After the first day of creating them I can’t see either folder on the main Plex screen on my PC (the same PC the server operates on) OR on my smart TVs here at home. These folders are directly connected to folders on my hard-drive where I keep the most recent shows I have.

I CAN find the movies and shows in those directories when I do a full search of everything on Plex using the magnifying glass search icon, but I cannot see the folders I created for them. New additions are also NOT listed in “Recent Releases” on the main Plex screen.

The most bizarre part–the friends I have guest/remote accounts for CAN see those directories and everything in them on their smart TVs remotely. But I can not see them on my PC or my own TVs here on my home network. They just aren’t listed at all.

This makes no sense to me in any way. Anyone have any ideas?

It may be the new UNO interface. If you can click on MORE > at the bottom left:

It should take you to a screen that shows everything you have access to including your server(s) and libraries as well as any servers & libraries that have been shared with you. You can use this screen to pin a library to the menu on the left. I would suspect this first. You’ll probably have to pin them on the TV client as well.

Here’s the support page for these customizations:

https://support.plex.tv/articles/customizing-plex-web/

1 Like

CWallace–Thanks! That did it. Clicking MORE > brought up the 2 missing libraries right there with the rest of them, but without the pin icon, so I pinned them. All set. And actually it did the TV interface automatically, so it all must be tied direct to my personal account and settings.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.