I haven’t checked lately. They showed up so infrequently, if you don’t search from one end to the other you never see one.
Not important - old player out - new player in.
I’m told there’s a bug in the new player’s function in that when searching if you stop for a moment you snap to that location.
You know what? I kinda like that, now that I’ve gotten used it. I vote we call that normal and fix something else…
Since the new player launched by and chance?
Yep, I just enabled the old player again, as a fond reminder of how bad it was.
Usability on the Shield is now getting up there with the ATV 4K but without that devices audio limitations.
I was probably a bit late to the party. When I only had my VPS server I disabled VPT generation completely, because I was afraid of a Google ban and the VPS is not the beefiest one.
Since I now also run a local pms with hw acceleration support I gave it a try and love it 
Google also has no issues with it 
Now if they just duct tape some features into the FireTV app (those people they pay to act and such deserve some notable mention), so one could use it… I’ll be able to find stuff to fix.
As it is now - it’s only used to check out the new player - good - move on…lol
I know. I long since finished them for all 180TB on my Hetzner pointing to Gdrive.
Exactly. Running Shields both old and new…No problems whatsoever.
I can’t even seem to get VPT to work. I turned it on on my server, and tried the new player, but I don’t see thumbnails anywhere. Where are they supposed to show up?
When playing back:
Up, up, left/right
Alternatively
Pause, up, left/right
They show up when you move along the timeline. The generation of VPT has to be enabled globally and per library.
The old player will be going away in a forthcoming version of the Android client. If you’re seeing specific issues, please post the logs, and describe in detail the steps to reproduce, and we can investigate. We’re aiming to ensure there are no, or as few as possible, regressions from the old player before we remove it.
Wow I better turn auto-updates off then.
It happened again last night when my daughter was watching “Fancy Nancy”. I put the show on “shuffle” and about 3 episodes in, it freezes at the beginning of the episode. The time counter thing keeps proceeding as if the show is properly proceeding, but it’s stuck on the very beginning of the episode.
This happened around 8:30 PM last night. How do I specifically give you a log from that time?
The guide on how to make logs is directly above your post, you only need to open and read it.
OK here is my log file.
The issue happened last night around 8-9pm-ish with the TV show “Fancy Nancy” and today at around 12pm-1pm-ish with “Paw Patrol”.
It was on two different NVidia Shield TV devices, both with the new player enabled. In both cases, “shuffle” was selected for both TV shows. After a few of the episodes, eventually the show gets stuck on the beginning of an episode; the video is completely paused but the progress bar proceeds. The only way to get out of it is to fast forward or rewind, or back out of the episode and go back in.
Let me know if you need anything else.
Plex Media Server.log (1.5 MB)
A client log would be beneficial I guess, which was also the subject of the guide posted…
Had a look at your log, nothing special, the only entry for Paw patrol ends with
Jun 10, 2020 14:03:15.332 [19812] DEBUG - Streaming Resource: Terminated session 0x4f683c8:2f237161c4fed444-com-plexapp-android with reason Client stopped playback.
which looks normal from the server side.
Yeah, if you can reproduce and then get me the client log following the instructions from my prior post, it would be much appreciated 
OK, here it goes. It happened again with Fancy Nancy some time around 1PM-ish today.
Keep in mind I am simply using Fancy Nancy because my daughter loves the show. This issue happens with every single TV show I have.
Attached is the log you requested.
untitled.txt (3.2 MB)
Anything?
I added my log as requested
I don’t work on the weekends 
I’ll take a look at that this week 
Good! Everyone should have off weekends! (Except doctors etc I suppose).
No rush. And thank you.
So I’ve had a bit of a read through the log, and definitely a few errors in there. I’ve passed it along to one of our Android engineers to review further
