New player on Shield TV - home screen is broken


Server Version#: Mac 1.18.2.2058
Player Version#: Nvidia Shield TV 7.25.1.14216

Just updated my PLEX player for Shield TV to the new version -with the new UI- and my home screen is broken (see attached photo). Everything works when I click on More + and navigate to my PLEX server. Please can you fix it?

Similar happened to me after last update. Rebooting the Shield fixed it for me.

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Reset Home to Automatic - should fix it.

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@FordGuy61 Tried rebooting my shield but no joy. How do I set the home screen to automatic @dan-the-man ?

actually i didnt notice all your librarys also had the ! next to them

maybe clear the data on your plex app, and resign back in?

I have the same problem. Reboot did not resolve it yet I can get to certain shows from the shield home screen

Hi @dan-the-man, how do I “cleat the data on your Plex app” ? Many thanks.

I have been able to solve the problem by logging out and logging in again. After this, the home screen was back.

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Thanks @edjil.

I had to reset all my home screen customisations by clicking on the three vertical dots next to my home icon and then “Reset all customisations”. I also followed @dan-the-man advice and set the home screen management to automatic.

Happy days.

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Hi. Where is this setting for Home screen management to automatic?

Hi @Azg19

Open the Plex app (for Android TV) and to the left of the Home icon there are three vertical dots. Click on the dots–>Edit Home Screen–>Manage Home Automatically.

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