Hello all -
Up front: please know that my understanding around the technical aspects of troubleshooting Plex is rudimentary, at best. I appreciate your patience and whatever degree of hand-holding until I get a grasp of the solution(s). And thank you, in advance. On to the the issue…
I have successfully used the web-based Plex Media Player with my iMac for several years, mostly through my mobile device (iPhone). With the web version no longer being supported as of next year, I decided I’d get ahead of the game and download the Plex desktop app.
Download and sign-in for the Plex desktop app went smoothly and recognition of my media all seems to be in order. The issue is: when I select the cast icon in the top right of the window, my Chromecast device is not listed. My question is: how to I get the Chromecast device to appear and link up with the new desktop app?
Possibly worth noting:
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I do use a VPN. In the past, when attempting to cast to my Chromecast device from the Plex web-based player, the “Playback Error - The server [blank] does not have a valid connection for casting. Check that the server is claimed in server settings” message has appeared. After turning off the VPN, I was able to cast. So - in attempting to use the new Plex desktop app, I turned off the VPN, but it seems that whether on or off, the Chromecast device is not listed.
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My current MacOs is the latest version of Sierra.
Happy to provide any other information, but again, I’m not well-versed in tech, so I might not be immediately familiar with the related solutions and abbreviations.
Thanks again.
